Method 1: Solving the DLL Error by Copying the Swsupport.dll File to the Windows System Folder 

1. The file you downloaded is a compressed file with the ".zip" extension. In order to install it, first, double-click the ".zip" file and open the file. You will see the file named "Swsupport.dll" in the window that opens up. This is the file you need to install. Drag this file to the desktop with your mouse's left button.

   

2. Copy the "Swsupport.dll" file file you extracted.
3. Paste the dll file you copied into the "C:\Windows\System32" folder.

   

4. If your operating system has a 64 Bit architecture, copy the "Swsupport.dll" file and paste it also into the "C:\Windows\sysWOW64" folder.

   NOTE! On 64 Bit systems, the dll file must be in both the "sysWOW64" folder as well as the "System32" folder. In other words, you must copy the "Swsupport.dll" file into both folders.

   

5. First, we must run the Windows Command Prompt as an administrator.

   NOTE! We ran the Command Prompt on Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same methods to run the Command Prompt as an administrator.

   1. Open the Start Menu and type in "cmd", but don't press Enter. Doing this, you will have run a search of your computer through the Start Menu. In other words, typing in "cmd" we did a search for the Command Prompt.
   2. When you see the "Command Prompt" option among the search results, push the "CTRL" + "SHIFT" + "ENTER
   " keys on your keyboard.
   3. A verification window will pop up asking, "Do you want to run the Command Prompt as with administrative permission?" Approve this action by saying, "Yes".

   

6. Paste the command below into the Command Line window that opens up and press Enter key. This command will delete the problematic registry of the Swsupport.dll file (Nothing will happen to the file we pasted in the System32 folder, it just deletes the registry from the Windows Registry Editor. The file we pasted in the System32 folder will not be damaged).

   %windir%\System32\regsvr32.exe /u Swsupport.dll

   

7. If you have a 64 Bit operating system, after running the command above, you must run the command below. This command will clean the Swsupport.dll file's damaged registry in 64 Bit as well (The cleaning process will be in the registries in the Registry Editor< only. In other words, the dll file you paste into the SysWoW64 folder will stay as it).

   %windir%\SysWoW64\regsvr32.exe /u Swsupport.dll

   

8. In order to cleanly recreate the dll file's registry that we deleted, copy the command below and paste it into the Command Line and hit Enter.

   %windir%\System32\regsvr32.exe /i Swsupport.dll

   

9. If the Windows version you use has 64 Bit architecture, after running the command above, you must run the command below. With this command, you will create a clean registry for the problematic registry of the Swsupport.dll file that we deleted.

   %windir%\SysWoW64\regsvr32.exe /i Swsupport.dll

   

10. If you did all the processes correctly, the missing dll file will have been installed. You may have made some mistakes when running the Command Line processes. Generally, these errors will not prevent the Swsupport.dll file from being installed. In other words, the installation will be completed, but it may give an error due to some incompatibility issues. You can try running the program that was giving you this dll file error after restarting your computer. If you are still getting the dll file error when running the program, please try the 2nd method.

Method 2: Copying the Swsupport.dll File to the Software File Folder 

1. First, you must find the installation folder of the software (the software giving the dll error) you are going to install the dll file to. In order to find this folder, "Right-Click > Properties" on the software's shortcut.

   

2. Open the software file folder by clicking the Open File Location button in the "Properties" window that comes up.

   

3. Copy the Swsupport.dll file into the folder we opened.

   

4. The installation is complete. Run the software that is giving you the error. If the error is continuing, you may benefit from trying the 3rd Method as an alternative.

Method 3: Doing a Clean Install of the software That Is Giving the Swsupport.dll Error 

1. Open the Run tool by pushing the "Windows" + "R" keys found on your keyboard. Type the command below into the "Open" field of the Run window that opens up and press Enter. This command will open the "Programs and Features" tool.

   appwiz.cpl

   

2. The softwares listed in the Programs and Features window that opens up are the softwares installed on your computer. Find the software that gives you the dll error and run the "Right-Click > Uninstall" command on this software.

   

3. Following the instructions that come up, uninstall the software from your computer and restart your computer.

   

4. After restarting your computer, reinstall the software.
5. This method may provide the solution to the dll error you're experiencing. If the dll error is continuing, the problem is most likely deriving from the Windows operating system. In order to fix dll errors deriving from the Windows operating system, complete the 4th Method and the 5th Method.

Method 4: Solving the Swsupport.dll Error using the Windows System File Checker (sfc /scannow) 

1. First, we must run the Windows Command Prompt as an administrator.

   NOTE! We ran the Command Prompt on Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same methods to run the Command Prompt as an administrator.

   1. Open the Start Menu and type in "cmd", but don't press Enter. Doing this, you will have run a search of your computer through the Start Menu. In other words, typing in "cmd" we did a search for the Command Prompt.
   2. When you see the "Command Prompt" option among the search results, push the "CTRL" + "SHIFT" + "ENTER
   " keys on your keyboard.
   3. A verification window will pop up asking, "Do you want to run the Command Prompt as with administrative permission?" Approve this action by saying, "Yes".

   

2. Type the command below into the Command Line page that comes up and run it by pressing Enter on your keyboard.

   sfc /scannow

   

3. The process can take some time depending on your computer and the condition of the errors in the system. Before the process is finished, don't close the command line! When the process is finished, try restarting the software that you are experiencing the errors in after closing the command line.

Method 5: Fixing the Swsupport.dll Errors by Manually Updating Windows 

Some softwares need updated dll files. When your operating system is not updated, it cannot fulfill this need. In some situations, updating your operating system can solve the dll errors you are experiencing.

In order to check the update status of your operating system and, if available, to install the latest update packs, we need to begin this process manually.

Depending on which Windows version you use, manual update processes are different. Because of this, we have prepared a special article for each Windows version. You can get our articles relating to the manual update of the Windows version you use from the links below.

Explanations on Updating Windows Manually 

1. Explanation on Updating Windows 10 Manually
2. Explanation on Updating Windows 8.1 and Windows 8 Manually
3. Explanation on Updating Windows 7 and Windows Vista Manually
4. Explanation on Updating Windows XP Manually