Method 1: Installing the Scratchdll.dll File to the Windows System Folder 

1. The file you are going to download is a compressed file with the ".zip" extension. You cannot directly install the ".zip" file. First, you need to extract the dll file from inside it. So, double-click the file with the ".zip" extension that you downloaded and open the file.
2. You will see the file named "Scratchdll.dll" in the window that opens up. This is the file we are going to install. Click the file once with the left mouse button. By doing this you will have chosen the file.

   

3. Click the "Extract To" symbol marked in the picture. To extract the dll file, it will want you to choose the desired location. Choose the "Desktop" location and click "OK" to extract the file to the desktop. In order to do this, you need to use the Winrar software. If you do not have this software, you can find and download it through a quick search on the Internet.

   

4. Copy the "Scratchdll.dll" file you extracted and paste it into the "C:\Windows\System32" folder.

   

5. If you are using a 64 Bit operating system, copy the "Scratchdll.dll" file and paste it into the "C:\Windows\sysWOW64" as well.

   NOTE! On Windows operating systems with 64 Bit architecture, the dll file must be in both the "sysWOW64" folder as well as the "System32" folder. In other words, you must copy the "Scratchdll.dll" file into both folders.

   

6. First, we must run the Windows Command Prompt as an administrator.

   NOTE! We ran the Command Prompt on Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same methods to run the Command Prompt as an administrator.

   1. Open the Start Menu and type in "cmd", but don't press Enter. Doing this, you will have run a search of your computer through the Start Menu. In other words, typing in "cmd" we did a search for the Command Prompt.
   2. When you see the "Command Prompt" option among the search results, push the "CTRL" + "SHIFT" + "ENTER
   " keys on your keyboard.
   3. A verification window will pop up asking, "Do you want to run the Command Prompt as with administrative permission?" Approve this action by saying, "Yes".

   

7. Paste the command below into the Command Line window that opens up and press Enter key. This command will delete the problematic registry of the Scratchdll.dll file (Nothing will happen to the file we pasted in the System32 folder, it just deletes the registry from the Windows Registry Editor. The file we pasted in the System32 folder will not be damaged).

   %windir%\System32\regsvr32.exe /u Scratchdll.dll

   

8. If you are using a Windows version that has 64 Bit architecture, after running the above command, you need to run the command below. With this command, we will clean the problematic Scratchdll.dll registry for 64 Bit (The cleaning process only involves the registries in Regedit. In other words, the dll file you pasted into the SysWoW64 will not be damaged).

   %windir%\SysWoW64\regsvr32.exe /u Scratchdll.dll

   

9. You must create a new registry for the dll file that you deleted from the registry editor. In order to do this, copy the command below and paste it into the Command Line and hit Enter.

   %windir%\System32\regsvr32.exe /i Scratchdll.dll

   

10. Windows 64 Bit users must run the command below after running the previous command. With this command, we will create a clean and good registry for the Scratchdll.dll file we deleted.

    %windir%\SysWoW64\regsvr32.exe /i Scratchdll.dll

    

11. If you did all the processes correctly, the missing dll file will have been installed. You may have made some mistakes when running the Command Line processes. Generally, these errors will not prevent the Scratchdll.dll file from being installed. In other words, the installation will be completed, but it may give an error due to some incompatibility issues. You can try running the program that was giving you this dll file error after restarting your computer. If you are still getting the dll file error when running the program, please try the 2nd method.

Method 2: Copying the Scratchdll.dll File to the Software File Folder 

1. In order to install the dll file, you need to find the file folder for the software that was giving you errors such as "Scratchdll.dll is missing", "Scratchdll.dll not found" or similar error messages. In order to do that, Right-click the software's shortcut and click the Properties item in the right-click menu that appears.

   

2. Click on the Open File Location button that is found in the Properties window that opens up and choose the folder where the application is installed.

   

3. Copy the Scratchdll.dll file into the folder we opened.

   

4. The installation is complete. Run the software that is giving you the error. If the error is continuing, you may benefit from trying the 3rd Method as an alternative.

Method 3: Uninstalling and Reinstalling the Software That Is Giving the Scratchdll.dll Error 

1. Open the Run window by pressing the "Windows" + "R" keys on your keyboard at the same time. Type in the command below into the Run window and push Enter to run it. This command will open the "Programs and Features" window.

   appwiz.cpl

   

2. The Programs and Features window will open up. Find the software that is giving you the dll error in this window that lists all the softwares on your computer and "Right-Click > Uninstall" on this software.

   

3. Uninstall the software from your computer by following the steps that come up and restart your computer.

   

4. After restarting your computer, reinstall the software that was giving the error.
5. You may be able to solve the dll error you are experiencing by using this method. If the error messages are continuing despite all these processes, we may have a problem deriving from Windows. To solve dll errors deriving from Windows, you need to complete the 4th Method and the 5th Method in the list.

Method 4: Solving the Scratchdll.dll Error Using the Windows System File Checker 

1. First, we must run the Windows Command Prompt as an administrator.

   NOTE! We ran the Command Prompt on Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same methods to run the Command Prompt as an administrator.

   1. Open the Start Menu and type in "cmd", but don't press Enter. Doing this, you will have run a search of your computer through the Start Menu. In other words, typing in "cmd" we did a search for the Command Prompt.
   2. When you see the "Command Prompt" option among the search results, push the "CTRL" + "SHIFT" + "ENTER
   " keys on your keyboard.
   3. A verification window will pop up asking, "Do you want to run the Command Prompt as with administrative permission?" Approve this action by saying, "Yes".

   

2. Type the command below into the Command Line page that comes up and run it by pressing Enter on your keyboard.

   sfc /scannow

   

3. The process can take some time depending on your computer and the condition of the errors in the system. Before the process is finished, don't close the command line! When the process is finished, try restarting the software that you are experiencing the errors in after closing the command line.

Method 5: Getting Rid of Scratchdll.dll Errors by Updating the Windows Operating System 

Some softwares need updated dll files. When your operating system is not updated, it cannot fulfill this need. In some situations, updating your operating system can solve the dll errors you are experiencing.

In order to check the update status of your operating system and, if available, to install the latest update packs, we need to begin this process manually.

Depending on which Windows version you use, manual update processes are different. Because of this, we have prepared a special article for each Windows version. You can get our articles relating to the manual update of the Windows version you use from the links below.

Explanations on Updating Windows Manually 

1. Explanation on Updating Windows 10 Manually
2. Explanation on Updating Windows 8.1 and Windows 8 Manually
3. Explanation on Updating Windows 7 and Windows Vista Manually
4. Explanation on Updating Windows XP Manually