Method 1: Installing the Ptpusb.dll Library to the Windows System Directory 

1. The file you will download is a compressed file with the ".zip" extension. You cannot directly install the ".zip" file. Because of this, first, double-click this file and open the file. You will see the library named "Ptpusb.dll" in the window that opens. Drag this library to the desktop with the left mouse button. This is the library you need.

   

2. Copy the "Ptpusb.dll" library file you extracted.
3. Paste the dynamic link library you copied into the "C:\Windows\System32" directory.

   

4. If you are using a 64 Bit operating system, copy the "Ptpusb.dll" library and paste it into the "C:\Windows\sysWOW64" as well.

   NOTE! On Windows operating systems with 64 Bit architecture, the dynamic link library must be in both the "sysWOW64" directory as well as the "System32" directory. In other words, you must copy the "Ptpusb.dll" library into both directories.

   

5. In order to run the Command Line as an administrator, complete the following steps.

   NOTE! In this explanation, we ran the Command Line on Windows 10. If you are using one of the Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP operating systems, you can use the same methods to run the Command Line as an administrator. Even though the pictures are taken from Windows 10, the processes are similar.

   1. First, open the Start Menu and before clicking anywhere, type "cmd" but do not press Enter.
   2. When you see the "Command Line" option among the search results, hit the "CTRL" + "SHIFT" + "ENTER" keys on your keyboard.
   3. A window will pop up asking, "Do you want to run this process?". Confirm it by clicking to "Yes" button.

   

6. Let's copy the command below and paste it in the Command Line that comes up, then let's press Enter. This command deletes the Ptpusb.dll library's problematic registry in the Windows Registry Editor (The library that we copied to the System32 directory does not perform any action with the library, it just deletes the registry in the Windows Registry Editor. The library that we pasted into the System32 directory will not be damaged).

   %windir%\System32\regsvr32.exe /u Ptpusb.dll

   

7. If you are using a 64 Bit operating system, after doing the commands above, you also need to run the command below. With this command, we will also delete the Ptpusb.dll library's damaged registry for 64 Bit (The deleting process will be only for the registries in Regedit. In other words, the dll file you pasted into the SysWoW64 folder will not be damaged at all).

   %windir%\SysWoW64\regsvr32.exe /u Ptpusb.dll

   

8. We need to make a new registry for the dynamic link library in place of the one we deleted from the Windows Registry Editor. In order to do this process, copy the command below and after pasting it in the Command Line, press Enter.

   %windir%\System32\regsvr32.exe /i Ptpusb.dll

   

9. If the Windows version you use has 64 Bit architecture, after running the command above, you must run the command below. With this command, you will create a clean registry for the problematic registry of the Ptpusb.dll library that we deleted.

   %windir%\SysWoW64\regsvr32.exe /i Ptpusb.dll

   

10. If you did all the processes correctly, the missing dll file will have been installed. You may have made some mistakes when running the Command Line processes. Generally, these errors will not prevent the Ptpusb.dll library from being installed. In other words, the installation will be completed, but it may give an error due to some incompatibility issues. You can try running the program that was giving you this dll file error after restarting your computer. If you are still getting the dll file error when running the program, please try the 2nd method.

Method 2: Copying The Ptpusb.dll Library Into The Program Installation Directory 

1. In order to install the dynamic link library, you need to find the installation directory for the program that was giving you errors such as "Ptpusb.dll is missing", "Ptpusb.dll not found" or similar error messages. In order to do that, Right-click the program's shortcut and click the Properties item in the right-click menu that appears.

   

2. Click on the Open File Location button that is found in the Properties window that opens up and choose the folder where the application is installed.

   

3. Copy the Ptpusb.dll library.
4. Paste the dynamic link library you copied into the program's installation directory that we just opened.

   

5. When the dynamic link library is moved to the program installation directory, it means that the process is completed. Check to see if the issue was fixed by running the program giving the error message again. If you are still receiving the error message, you can complete the 3rd Method as an alternative.

Method 3: Uninstalling and Reinstalling the Program that Gives You the Ptpusb.dll Error 

1. Open the Run tool by pushing the "Windows" + "R" keys found on your keyboard. Type the command below into the "Open" field of the Run window that opens up and press Enter. This command will open the "Programs and Features" tool.

   appwiz.cpl

   

2. The Programs and Features window will open up. Find the program that is giving you the dll error in this window that lists all the programs on your computer and "Right-Click > Uninstall" on this program.

   

3. Uninstall the program from your computer by following the steps that come up and restart your computer.

   

4. After restarting your computer, reinstall the program that was giving the error.
5. You can fix the error you are expericing with this method. If the dll error is continuing in spite of the solution methods you are using, the source of the problem is the Windows operating system. In order to fix dll errors in Windows you will need to complete the 4th Method and the 5th Method in the list.

Method 4: Fixing the Ptpusb.dll Error Using the Windows System File Checker 

1. In order to run the Command Line as an administrator, complete the following steps.

   NOTE! In this explanation, we ran the Command Line on Windows 10. If you are using one of the Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP operating systems, you can use the same methods to run the Command Line as an administrator. Even though the pictures are taken from Windows 10, the processes are similar.

   1. First, open the Start Menu and before clicking anywhere, type "cmd" but do not press Enter.
   2. When you see the "Command Line" option among the search results, hit the "CTRL" + "SHIFT" + "ENTER" keys on your keyboard.
   3. A window will pop up asking, "Do you want to run this process?". Confirm it by clicking to "Yes" button.

   

2. Type the command below into the Command Line page that comes up and run it by pressing Enter on your keyboard.

   sfc /scannow

   

3. The process can take some time depending on your computer and the condition of the errors in the system. Before the process is finished, don't close the command line! When the process is finished, try restarting the program that you are experiencing the errors in after closing the command line.

Method 5: Fixing the Ptpusb.dll Errors by Manually Updating Windows 

Some programs need updated dynamic link libraries. When your operating system is not updated, it cannot fulfill this need. In some situations, updating your operating system can solve the dll errors you are experiencing.

In order to check the update status of your operating system and, if available, to install the latest update packs, we need to begin this process manually.

Depending on which Windows version you use, manual update processes are different. Because of this, we have prepared a special article for each Windows version. You can get our articles relating to the manual update of the Windows version you use from the links below.

Guides to Manually Update the Windows Operating System 

1. Guide to Manually Update Windows 10
2. Guide to Manually Update Windows 8.1 and Windows 8
3. Guide to Manually Update Windows 7 and Windows Vista
4. Guide to Manually Update Windows XP