Method 1: Fixing the DLL Error by Copying the Prtcom.dll Library to the Windows System Directory 

1. The file you are going to download is a compressed file with the ".zip" extension. You cannot directly install the ".zip" file. First, you need to extract the dynamic link library from inside it. So, double-click the file with the ".zip" extension that you downloaded and open the file.
2. You will see the library named "Prtcom.dll" in the window that opens up. This is the library we are going to install. Click the library once with the left mouse button. By doing this you will have chosen the library.

   

3. Click the "Extract To" symbol marked in the picture. To extract the dynamic link library, it will want you to choose the desired location. Choose the "Desktop" location and click "OK" to extract the library to the desktop. In order to do this, you need to use the Winrar program. If you do not have this program, you can find and download it through a quick search on the Internet.

   

4. Copy the "Prtcom.dll" library file you extracted.
5. Paste the dynamic link library you copied into the "C:\Windows\System32" directory.

   

6. If your operating system has a 64 Bit architecture, copy the "Prtcom.dll" library and paste it also into the "C:\Windows\sysWOW64" directory.

   NOTE! On 64 Bit systems, the dynamic link library must be in both the "sysWOW64" directory as well as the "System32" directory. In other words, you must copy the "Prtcom.dll" library into both directories.

   

7. First, we must run the Windows Command Prompt as an administrator.

   NOTE! We ran the Command Prompt on Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same methods to run the Command Prompt as an administrator.

   1. Open the Start Menu and type in "cmd", but don't press Enter. Doing this, you will have run a search of your computer through the Start Menu. In other words, typing in "cmd" we did a search for the Command Prompt.
   2. When you see the "Command Prompt" option among the search results, push the "CTRL" + "SHIFT" + "ENTER
   " keys on your keyboard.
   3. A verification window will pop up asking, "Do you want to run the Command Prompt as with administrative permission?" Approve this action by saying, "Yes".

   

8. Paste the command below into the Command Line window that opens and hit the Enter key on your keyboard. This command will delete the Prtcom.dll library's damaged registry (It will not delete the file you pasted into the System32 directory, but will delete the registry in Regedit. The file you pasted in the System32 directory will not be damaged in any way).

   %windir%\System32\regsvr32.exe /u Prtcom.dll

   

9. If you are using a Windows version that has 64 Bit architecture, after running the above command, you need to run the command below. With this command, we will clean the problematic Prtcom.dll registry for 64 Bit (The cleaning process only involves the registries in Regedit. In other words, the dynamic link library you pasted into the SysWoW64 will not be damaged).

   %windir%\SysWoW64\regsvr32.exe /u Prtcom.dll

   

10. In order to cleanly recreate the dll library's registry that we deleted, copy the command below and paste it into the Command Line and hit Enter.

    %windir%\System32\regsvr32.exe /i Prtcom.dll

    

11. If you are using a Windows with 64 Bit architecture, after running the previous command, you need to run the command below. By running this command, we will have created a clean registry for the Prtcom.dll library (We deleted the damaged registry with the previous command).

    %windir%\SysWoW64\regsvr32.exe /i Prtcom.dll

    

12. If you did all the processes correctly, the missing dll file will have been installed. You may have made some mistakes when running the Command Line processes. Generally, these errors will not prevent the Prtcom.dll library from being installed. In other words, the installation will be completed, but it may give an error due to some incompatibility issues. You can try running the program that was giving you this dll file error after restarting your computer. If you are still getting the dll file error when running the program, please try the 2nd method.

Method 2: Copying The Prtcom.dll Library Into The Program Installation Directory 

1. First, you need to find the installation directory for the program you are receiving the "Prtcom.dll not found", "Prtcom.dll is missing" or other similar dll errors. In order to do this, right-click on the shortcut for the program and click the Properties option from the options that come up.

   

2. Open the program's installation directory by clicking on the Open File Location button in the Properties window that comes up.

   

3. Copy the Prtcom.dll library into the directory we opened up.

   

4. That's all there is to the installation process. Run the program giving the dll error again. If the dll error is still continuing, completing the 3rd Method may help fix your issue.

Method 3: Doing a Clean Install of the program That Is Giving the Prtcom.dll Error 

1. Push the "Windows" + "R" keys at the same time to open the Run window. Type the command below into the Run window that opens up and hit Enter. This process will open the "Programs and Features" window.

   appwiz.cpl

   

2. On the Programs and Features screen that will come up, you will see the list of programs on your computer. Find the program that gives you the dll error and with your mouse right-click it. The right-click menu will open. Click the "Uninstall" option in this menu to start the uninstall process.

   

3. You will see a "Do you want to uninstall this program?" confirmation window. Confirm the process and wait for the program to be completely uninstalled. The uninstall process can take some time. This time will change according to your computer's performance and the size of the program. After the program is uninstalled, restart your computer.

   

4. After restarting your computer, reinstall the program that was giving the error.
5. You can fix the error you are expericing with this method. If the dll error is continuing in spite of the solution methods you are using, the source of the problem is the Windows operating system. In order to fix dll errors in Windows you will need to complete the 4th Method and the 5th Method in the list.

Method 4: Fixing the Prtcom.dll error with the Windows System File Checker 

1. First, we must run the Windows Command Prompt as an administrator.

   NOTE! We ran the Command Prompt on Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same methods to run the Command Prompt as an administrator.

   1. Open the Start Menu and type in "cmd", but don't press Enter. Doing this, you will have run a search of your computer through the Start Menu. In other words, typing in "cmd" we did a search for the Command Prompt.
   2. When you see the "Command Prompt" option among the search results, push the "CTRL" + "SHIFT" + "ENTER
   " keys on your keyboard.
   3. A verification window will pop up asking, "Do you want to run the Command Prompt as with administrative permission?" Approve this action by saying, "Yes".

   

2. Paste the command below into the Command Line that opens up and hit the Enter key.

   sfc /scannow

   

3. This process can take some time. You can follow its progress from the screen. Wait for it to finish and after it is finished try to run the program that was giving the dll error again.

Method 5: Fixing the Prtcom.dll Errors by Manually Updating Windows 

Most of the time, programs have been programmed to use the most recent dynamic link libraries. If your operating system is not updated, these files cannot be provided and dll errors appear. So, we will try to fix the dll errors by updating the operating system.

Since the methods to update Windows versions are different from each other, we found it appropriate to prepare a separate article for each Windows version. You can get our update article that relates to your operating system version by using the links below.

Explanations on Updating Windows Manually 

1. Explanation on Updating Windows 10 Manually
2. Explanation on Updating Windows 8.1 and Windows 8 Manually
3. Explanation on Updating Windows 7 and Windows Vista Manually
4. Explanation on Updating Windows XP Manually