Method 1: Fixing the DLL Error by Copying the Ossupport.dll Library to the Windows System Directory 

1. The file you downloaded is a compressed file with the extension ".zip". This file cannot be installed. To be able to install it, first you need to extract the dynamic link library from within it. So, first double-click the file with the ".zip" extension and open the file.
2. You will see the library named "Ossupport.dll" in the window that opens. This is the library you need to install. Click on the dynamic link library with the left button of the mouse. By doing this, you select the library.

   

3. Click on the "Extract To" button, which is marked in the picture. In order to do this, you will need the Winrar program. If you don't have the program, it can be found doing a quick search on the Internet and you can download it (The Winrar program is free).
4. After clicking the "Extract to" button, a window where you can choose the location you want will open. Choose the "Desktop" location in this window and extract the dynamic link library to the desktop by clicking the "Ok" button.

   

5. Copy the "Ossupport.dll" library you extracted and paste it into the "C:\Windows\System32" directory.

   

6. If your operating system has a 64 Bit architecture, copy the "Ossupport.dll" library and paste it also into the "C:\Windows\sysWOW64" directory.

   NOTE! On 64 Bit systems, the dynamic link library must be in both the "sysWOW64" directory as well as the "System32" directory. In other words, you must copy the "Ossupport.dll" library into both directories.

   

7. First, we must run the Windows Command Prompt as an administrator.

   NOTE! We ran the Command Prompt on Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same methods to run the Command Prompt as an administrator.

   1. Open the Start Menu and type in "cmd", but don't press Enter. Doing this, you will have run a search of your computer through the Start Menu. In other words, typing in "cmd" we did a search for the Command Prompt.
   2. When you see the "Command Prompt" option among the search results, push the "CTRL" + "SHIFT" + "ENTER
   " keys on your keyboard.
   3. A verification window will pop up asking, "Do you want to run the Command Prompt as with administrative permission?" Approve this action by saying, "Yes".

   

8. Paste the command below into the Command Line window that opens and hit the Enter key on your keyboard. This command will delete the Ossupport.dll library's damaged registry (It will not delete the file you pasted into the System32 directory, but will delete the registry in Regedit. The file you pasted in the System32 directory will not be damaged in any way).

   %windir%\System32\regsvr32.exe /u Ossupport.dll

   

9. If you are using a 64 Bit operating system, after doing the commands above, you also need to run the command below. With this command, we will also delete the Ossupport.dll library's damaged registry for 64 Bit (The deleting process will be only for the registries in Regedit. In other words, the dll file you pasted into the SysWoW64 folder will not be damaged at all).

   %windir%\SysWoW64\regsvr32.exe /u Ossupport.dll

   

10. We need to make a clean registry for the dll library's registry that we deleted from Regedit (Windows Registry Editor). In order to accomplish this, copy and paste the command below into the Command Line and press Enter key.

    %windir%\System32\regsvr32.exe /i Ossupport.dll

    

11. If you are using a 64 Bit operating system, after running the command above, you also need to run the command below. With this command, we will have added a new library in place of the damaged Ossupport.dll library that we deleted.

    %windir%\SysWoW64\regsvr32.exe /i Ossupport.dll

    

12. If you did the processes in full, the installation should have finished successfully. If you received an error from the command line, you don't need to be anxious. Even if the Ossupport.dll library was installed successfully, you can still receive error messages like these due to some incompatibilities. In order to test whether your dll issue was fixed or not, try running the program giving the error message again. If the error is continuing, try the 2nd Method to fix this issue.

Method 2: Copying The Ossupport.dll Library Into The Program Installation Directory 

1. In order to install the dynamic link library, you need to find the installation directory for the program that was giving you errors such as "Ossupport.dll is missing", "Ossupport.dll not found" or similar error messages. In order to do that, Right-click the program's shortcut and click the Properties item in the right-click menu that appears.

   

2. Click on the Open File Location button that is found in the Properties window that opens up and choose the folder where the application is installed.

   

3. Copy the Ossupport.dll library into the directory we opened.

   

4. The installation is complete. Run the program that is giving you the error. If the error is continuing, you may benefit from trying the 3rd Method as an alternative.

Method 3: Doing a Clean Install of the program That Is Giving the Ossupport.dll Error 

1. Push the "Windows" + "R" keys at the same time to open the Run window. Type the command below into the Run window that opens up and hit Enter. This process will open the "Programs and Features" window.

   appwiz.cpl

   

2. The programs listed in the Programs and Features window that opens up are the programs installed on your computer. Find the program that gives you the dll error and run the "Right-Click > Uninstall" command on this program.

   

3. Following the instructions that come up, uninstall the program from your computer and restart your computer.

   

4. After restarting your computer, reinstall the program that was giving the error.
5. You may be able to fix the dll error you are experiencing by using this method. If the error messages are continuing despite all these processes, we may have a issue deriving from Windows. To fix dll errors deriving from Windows, you need to complete the 4th Method and the 5th Method in the list.

Method 4: Fixing the Ossupport.dll Error Using the Windows System File Checker 

1. First, we must run the Windows Command Prompt as an administrator.

   NOTE! We ran the Command Prompt on Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same methods to run the Command Prompt as an administrator.

   1. Open the Start Menu and type in "cmd", but don't press Enter. Doing this, you will have run a search of your computer through the Start Menu. In other words, typing in "cmd" we did a search for the Command Prompt.
   2. When you see the "Command Prompt" option among the search results, push the "CTRL" + "SHIFT" + "ENTER
   " keys on your keyboard.
   3. A verification window will pop up asking, "Do you want to run the Command Prompt as with administrative permission?" Approve this action by saying, "Yes".

   

2. After typing the command below into the Command Line, push Enter.

   sfc /scannow

   

3. Depending on your computer's performance and the amount of errors on your system, this process can take some time. You can see the progress on the Command Line. Wait for this process to end. After the scan and repair processes are finished, try running the program giving you errors again.

Method 5: Fixing the Ossupport.dll Error by Updating Windows 

Some programs need updated dynamic link libraries. When your operating system is not updated, it cannot fulfill this need. In some situations, updating your operating system can solve the dll errors you are experiencing.

In order to check the update status of your operating system and, if available, to install the latest update packs, we need to begin this process manually.

Depending on which Windows version you use, manual update processes are different. Because of this, we have prepared a special article for each Windows version. You can get our articles relating to the manual update of the Windows version you use from the links below.

Guides to Manually Update the Windows Operating System 

1. Guide to Manually Update Windows 10
2. Guide to Manually Update Windows 8.1 and Windows 8
3. Guide to Manually Update Windows 7 and Windows Vista
4. Guide to Manually Update Windows XP