Method 1: Copying the Ntmsapi.dll Library to the Windows System Directory 

1. The file you downloaded is a compressed file with the ".zip" extension. In order to install it, first, double-click the ".zip" file and open the file. You will see the library named "Ntmsapi.dll" in the window that opens up. This is the library you need to install. Drag this library to the desktop with your mouse's left button.

   

2. Copy the "Ntmsapi.dll" library file you extracted.
3. Paste the dynamic link library you copied into the "C:\Windows\System32" directory.

   

4. If you are using a 64 Bit operating system, copy the "Ntmsapi.dll" library and paste it into the "C:\Windows\sysWOW64" as well.

   NOTE! On Windows operating systems with 64 Bit architecture, the dynamic link library must be in both the "sysWOW64" directory as well as the "System32" directory. In other words, you must copy the "Ntmsapi.dll" library into both directories.

   

5. In order to complete this step, you must run the Command Prompt as administrator. In order to do this, all you have to do is follow the steps below.

   NOTE! We ran the Command Prompt using Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same method to run the Command Prompt as administrator.

   1. Open the Start Menu and before clicking anywhere, type "cmd" on your keyboard. This process will enable you to run a search through the Start Menu. We also typed in "cmd" to bring up the Command Prompt.
   2. Right-click the "Command Prompt" search result that comes up and click the Run as administrator" option.

   

6. Paste the command below into the Command Line window that opens up and press Enter key. This command will delete the problematic registry of the Ntmsapi.dll library (Nothing will happen to the library we pasted in the System32 directory, it just deletes the registry from the Windows Registry Editor. The library we pasted in the System32 directory will not be damaged).

   %windir%\System32\regsvr32.exe /u Ntmsapi.dll

   

7. If you are using a Windows version that has 64 Bit architecture, after running the above command, you need to run the command below. With this command, we will clean the problematic Ntmsapi.dll registry for 64 Bit (The cleaning process only involves the registries in Regedit. In other words, the dynamic link library you pasted into the SysWoW64 will not be damaged).

   %windir%\SysWoW64\regsvr32.exe /u Ntmsapi.dll

   

8. You must create a new registry for the dynamic link library that you deleted from the registry editor. In order to do this, copy the command below and paste it into the Command Line and hit Enter.

   %windir%\System32\regsvr32.exe /i Ntmsapi.dll

   

9. If you are using a Windows with 64 Bit architecture, after running the previous command, you need to run the command below. By running this command, we will have created a clean registry for the Ntmsapi.dll library (We deleted the damaged registry with the previous command).

   %windir%\SysWoW64\regsvr32.exe /i Ntmsapi.dll

   

10. You may see certain error messages when running the commands from the command line. These errors will not prevent the installation of the Ntmsapi.dll library. In other words, the installation will finish, but it may give some errors because of certain incompatibilities. After restarting your computer, to see if the installation was successful or not, try running the program that was giving the dll error again. If you continue to get the errors when running the program after the installation, you can try the 2nd Method as an alternative.

Method 2: Copying The Ntmsapi.dll Library Into The Program Installation Directory 

1. In order to install the dynamic link library, you need to find the installation directory for the program that was giving you errors such as "Ntmsapi.dll is missing", "Ntmsapi.dll not found" or similar error messages. In order to do that, Right-click the program's shortcut and click the Properties item in the right-click menu that appears.

   

2. Click on the Open File Location button that is found in the Properties window that opens up and choose the folder where the application is installed.

   

3. Copy the Ntmsapi.dll library into this directory that opens.

   

4. This is all there is to the process. Now, try to run the program again. If the problem still is not solved, you can try the 3rd Method.

Method 3: Doing a Clean Reinstall of the Program That Is Giving the Ntmsapi.dll Error 

1. Open the Run window by pressing the "Windows" + "R" keys on your keyboard at the same time. Type in the command below into the Run window and push Enter to run it. This command will open the "Programs and Features" window.

   appwiz.cpl

   

2. The Programs and Features window will open up. Find the program that is giving you the dll error in this window that lists all the programs on your computer and "Right-Click > Uninstall" on this program.

   

3. Uninstall the program from your computer by following the steps that come up and restart your computer.

   

4. After restarting your computer, reinstall the program that was giving the error.
5. This process may help the dll problem you are experiencing. If you are continuing to get the same dll error, the problem is most likely with Windows. In order to fix dll problems relating to Windows, complete the 4th Method and 5th Method.

Method 4: Fixing the Ntmsapi.dll error with the Windows System File Checker 

1. In order to complete this step, you must run the Command Prompt as administrator. In order to do this, all you have to do is follow the steps below.

   NOTE! We ran the Command Prompt using Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same method to run the Command Prompt as administrator.

   1. Open the Start Menu and before clicking anywhere, type "cmd" on your keyboard. This process will enable you to run a search through the Start Menu. We also typed in "cmd" to bring up the Command Prompt.
   2. Right-click the "Command Prompt" search result that comes up and click the Run as administrator" option.

   

2. Paste the command below into the Command Line that opens up and hit the Enter key.

   sfc /scannow

   

3. This process can take some time. You can follow its progress from the screen. Wait for it to finish and after it is finished try to run the program that was giving the dll error again.

Method 5: Fixing the Ntmsapi.dll Error by Updating Windows 

Some programs require updated dynamic link libraries from the operating system. If your operating system is not updated, this requirement is not met and you will receive dll errors. Because of this, updating your operating system may solve the dll errors you are experiencing.

Most of the time, operating systems are automatically updated. However, in some situations, the automatic updates may not work. For situations like this, you may need to check for updates manually.

For every Windows version, the process of manually checking for updates is different. Because of this, we prepared a special guide for each Windows version. You can get our guides to manually check for updates based on the Windows version you use through the links below.

Windows Update Guides 

1. Windows Update Guide
2. Windows 8.1 and Windows 8 Update Guide
3. Windows 7 and Windows Vista Update Guide
4. Windows XP Update Guide