Method 1: Solving the DLL Error by Copying the Normal.dll File to the Windows System Folder 

1. The file you downloaded is a compressed file with the extension ".zip". This file cannot be installed. To be able to install it, first you need to extract the dll file from within it. So, first double-click the file with the ".zip" extension and open the file.
2. You will see the file named "Normal.dll" in the window that opens. This is the file you need to install. Click on the dll file with the left button of the mouse. By doing this, you select the file.

   

3. Click on the "Extract To" button, which is marked in the picture. In order to do this, you will need the Winrar software. If you don't have the software, it can be found doing a quick search on the Internet and you can download it (The Winrar software is free).
4. After clicking the "Extract to" button, a window where you can choose the location you want will open. Choose the "Desktop" location in this window and extract the dll file to the desktop by clicking the "Ok" button.

   

5. Copy the "Normal.dll" file you extracted and paste it into the "C:\Windows\System32" folder.

   

6. If your operating system has a 64 Bit architecture, copy the "Normal.dll" file and paste it also into the "C:\Windows\sysWOW64" folder.

   NOTE! On 64 Bit systems, the dll file must be in both the "sysWOW64" folder as well as the "System32" folder. In other words, you must copy the "Normal.dll" file into both folders.

   

7. In order to run the Command Line as an administrator, complete the following steps.

   NOTE! In this explanation, we ran the Command Line on Windows 10. If you are using one of the Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP operating systems, you can use the same methods to run the Command Line as an administrator. Even though the pictures are taken from Windows 10, the processes are similar.

   1. First, open the Start Menu and before clicking anywhere, type "cmd" but do not press Enter.
   2. When you see the "Command Line" option among the search results, hit the "CTRL" + "SHIFT" + "ENTER" keys on your keyboard.
   3. A window will pop up asking, "Do you want to run this process?". Confirm it by clicking to "Yes" button.

   

8. Let's copy the command below and paste it in the Command Line that comes up, then let's press Enter. This command deletes the Normal.dll file's problematic registry in the Windows Registry Editor (The file that we copied to the System32 folder does not perform any action with the file, it just deletes the registry in the Windows Registry Editor. The file that we pasted into the System32 folder will not be damaged).

   %windir%\System32\regsvr32.exe /u Normal.dll

   

9. If the Windows you use has 64 Bit architecture, after running the command above, you must run the command below. This command will clean the broken registry of the Normal.dll file from the 64 Bit architecture (The Cleaning process is only with registries in the Windows Registry Editor. In other words, the dll file that we pasted into the SysWoW64 folder will stay as it is).

   %windir%\SysWoW64\regsvr32.exe /u Normal.dll

   

10. In order to cleanly recreate the dll file's registry that we deleted, copy the command below and paste it into the Command Line and hit Enter.

    %windir%\System32\regsvr32.exe /i Normal.dll

    

11. Windows 64 Bit users must run the command below after running the previous command. With this command, we will create a clean and good registry for the Normal.dll file we deleted.

    %windir%\SysWoW64\regsvr32.exe /i Normal.dll

    

12. If you did the processes in full, the installation should have finished successfully. If you received an error from the command line, you don't need to be anxious. Even if the Normal.dll file was installed successfully, you can still receive error messages like these due to some incompatibilities. In order to test whether your dll problem was solved or not, try running the software giving the error message again. If the error is continuing, try the 2nd Method to solve this problem.

Method 2: Copying the Normal.dll File to the Software File Folder 

1. First, you need to find the file folder for the software you are receiving the "Normal.dll not found", "Normal.dll is missing" or other similar dll errors. In order to do this, right-click on the shortcut for the software and click the Properties option from the options that come up.

   

2. Open the software's file folder by clicking on the Open File Location button in the Properties window that comes up.

   

3. Copy the Normal.dll file.
4. Paste the dll file you copied into the software's file folder that we just opened.

   

5. When the dll file is moved to the software file folder, it means that the process is completed. Check to see if the problem was solved by running the software giving the error message again. If you are still receiving the error message, you can complete the 3rd Method as an alternative.

Method 3: Uninstalling and Reinstalling the Software That Is Giving the Normal.dll Error 

1. Open the Run tool by pushing the "Windows" + "R" keys found on your keyboard. Type the command below into the "Open" field of the Run window that opens up and press Enter. This command will open the "Programs and Features" tool.

   appwiz.cpl

   

2. The Programs and Features window will open up. Find the software that is giving you the dll error in this window that lists all the softwares on your computer and "Right-Click > Uninstall" on this software.

   

3. Uninstall the software from your computer by following the steps that come up and restart your computer.

   

4. After restarting your computer, reinstall the software that was giving the error.
5. You may be able to solve the dll error you are experiencing by using this method. If the error messages are continuing despite all these processes, we may have a problem deriving from Windows. To solve dll errors deriving from Windows, you need to complete the 4th Method and the 5th Method in the list.

Method 4: Solving the Normal.dll Error using the Windows System File Checker (sfc /scannow) 

1. In order to run the Command Line as an administrator, complete the following steps.

   NOTE! In this explanation, we ran the Command Line on Windows 10. If you are using one of the Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP operating systems, you can use the same methods to run the Command Line as an administrator. Even though the pictures are taken from Windows 10, the processes are similar.

   1. First, open the Start Menu and before clicking anywhere, type "cmd" but do not press Enter.
   2. When you see the "Command Line" option among the search results, hit the "CTRL" + "SHIFT" + "ENTER" keys on your keyboard.
   3. A window will pop up asking, "Do you want to run this process?". Confirm it by clicking to "Yes" button.

   

2. Paste the command below into the Command Line that opens up and hit the Enter key.

   sfc /scannow

   

3. This process can take some time. You can follow its progress from the screen. Wait for it to finish and after it is finished try to run the software that was giving the dll error again.

Method 5: Solving the Normal.dll Error by Updating Windows 

Some softwares need updated dll files. When your operating system is not updated, it cannot fulfill this need. In some situations, updating your operating system can solve the dll errors you are experiencing.

In order to check the update status of your operating system and, if available, to install the latest update packs, we need to begin this process manually.

Depending on which Windows version you use, manual update processes are different. Because of this, we have prepared a special article for each Windows version. You can get our articles relating to the manual update of the Windows version you use from the links below.

Explanations on Updating Windows Manually 

1. Explanation on Updating Windows 10 Manually
2. Explanation on Updating Windows 8.1 and Windows 8 Manually
3. Explanation on Updating Windows 7 and Windows Vista Manually
4. Explanation on Updating Windows XP Manually