Method 1: Installing the Muapp.dll File to the Windows System Folder 

1. The file you are going to download is a compressed file with the ".zip" extension. You cannot directly install the ".zip" file. First, you need to extract the dll file from inside it. So, double-click the file with the ".zip" extension that you downloaded and open the file.
2. You will see the file named "Muapp.dll" in the window that opens up. This is the file we are going to install. Click the file once with the left mouse button. By doing this you will have chosen the file.

   

3. Click the "Extract To" symbol marked in the picture. To extract the dll file, it will want you to choose the desired location. Choose the "Desktop" location and click "OK" to extract the file to the desktop. In order to do this, you need to use the Winrar software. If you do not have this software, you can find and download it through a quick search on the Internet.

   

4. Copy the "Muapp.dll" file and paste it into the "C:\Windows\System32" folder.

   

5. If you are using a 64 Bit operating system, copy the "Muapp.dll" file and paste it into the "C:\Windows\sysWOW64" as well.

   NOTE! On Windows operating systems with 64 Bit architecture, the dll file must be in both the "sysWOW64" folder as well as the "System32" folder. In other words, you must copy the "Muapp.dll" file into both folders.

   

6. In order to run the Command Line as an administrator, complete the following steps.

   NOTE! In this explanation, we ran the Command Line on Windows 10. If you are using one of the Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP operating systems, you can use the same methods to run the Command Line as an administrator. Even though the pictures are taken from Windows 10, the processes are similar.

   1. First, open the Start Menu and before clicking anywhere, type "cmd" but do not press Enter.
   2. When you see the "Command Line" option among the search results, hit the "CTRL" + "SHIFT" + "ENTER" keys on your keyboard.
   3. A window will pop up asking, "Do you want to run this process?". Confirm it by clicking to "Yes" button.

   

7. Paste the command below into the Command Line that will open up and hit Enter. This command will delete the damaged registry of the Muapp.dll file (It will not delete the file we pasted into the System32 folder; it will delete the registry in Regedit. The file we pasted into the System32 folder will not be damaged).

   %windir%\System32\regsvr32.exe /u Muapp.dll

   

8. If you have a 64 Bit operating system, after running the command above, you must run the command below. This command will clean the Muapp.dll file's damaged registry in 64 Bit as well (The cleaning process will be in the registries in the Registry Editor< only. In other words, the dll file you paste into the SysWoW64 folder will stay as it).

   %windir%\SysWoW64\regsvr32.exe /u Muapp.dll

   

9. You must create a new registry for the dll file that you deleted from the registry editor. In order to do this, copy the command below and paste it into the Command Line and hit Enter.

   %windir%\System32\regsvr32.exe /i Muapp.dll

   

10. Windows 64 Bit users must run the command below after running the previous command. With this command, we will create a clean and good registry for the Muapp.dll file we deleted.

    %windir%\SysWoW64\regsvr32.exe /i Muapp.dll

    

11. You may see certain error messages when running the commands from the command line. These errors will not prevent the installation of the Muapp.dll file. In other words, the installation will finish, but it may give some errors because of certain incompatibilities. After restarting your computer, to see if the installation was successful or not, try running the software that was giving the dll error again. If you continue to get the errors when running the software after the installation, you can try the 2nd Method as an alternative.

Method 2: Copying the Muapp.dll File to the Software File Folder 

1. First, you must find the installation folder of the software (the software giving the dll error) you are going to install the dll file to. In order to find this folder, "Right-Click > Properties" on the software's shortcut.

   

2. Open the software file folder by clicking the Open File Location button in the "Properties" window that comes up.

   

3. Copy the Muapp.dll file into this folder that opens.

   

4. This is all there is to the process. Now, try to run the software again. If the problem still is not solved, you can try the 3rd Method.

Method 3: Uninstalling and Reinstalling the Software that Gives You the Muapp.dll Error 

1. Open the Run window by pressing the "Windows" + "R" keys on your keyboard at the same time. Type in the command below into the Run window and push Enter to run it. This command will open the "Programs and Features" window.

   appwiz.cpl

   

2. The Programs and Features window will open up. Find the software that is giving you the dll error in this window that lists all the softwares on your computer and "Right-Click > Uninstall" on this software.

   

3. Uninstall the software from your computer by following the steps that come up and restart your computer.

   

4. After restarting your computer, reinstall the software that was giving the error.
5. This method may provide the solution to the dll error you're experiencing. If the dll error is continuing, the problem is most likely deriving from the Windows operating system. In order to fix dll errors deriving from the Windows operating system, complete the 4th Method and the 5th Method.

Method 4: Solving the Muapp.dll Error using the Windows System File Checker (sfc /scannow) 

1. In order to run the Command Line as an administrator, complete the following steps.

   NOTE! In this explanation, we ran the Command Line on Windows 10. If you are using one of the Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP operating systems, you can use the same methods to run the Command Line as an administrator. Even though the pictures are taken from Windows 10, the processes are similar.

   1. First, open the Start Menu and before clicking anywhere, type "cmd" but do not press Enter.
   2. When you see the "Command Line" option among the search results, hit the "CTRL" + "SHIFT" + "ENTER" keys on your keyboard.
   3. A window will pop up asking, "Do you want to run this process?". Confirm it by clicking to "Yes" button.

   

2. After typing the command below into the Command Line, push Enter.

   sfc /scannow

   

3. Depending on your computer's performance and the amount of errors on your system, this process can take some time. You can see the progress on the Command Line. Wait for this process to end. After the scan and repair processes are finished, try running the software giving you errors again.

Method 5: Getting Rid of Muapp.dll Errors by Updating the Windows Operating System 

Most of the time, softwares have been programmed to use the most recent dll files. If your operating system is not updated, these files cannot be provided and dll errors appear. So, we will try to solve the dll errors by updating the operating system.

Since the methods to update Windows versions are different from each other, we found it appropriate to prepare a separate article for each Windows version. You can get our update article that relates to your operating system version by using the links below.

Guides to Manually Update the Windows Operating System 

1. Guide to Manually Update Windows 10
2. Guide to Manually Update Windows 8.1 and Windows 8
3. Guide to Manually Update Windows 7 and Windows Vista
4. Guide to Manually Update Windows XP