Method 1: Solving the DLL Error by Copying the Mssap.dll File to the Windows System Folder 

1. The file you are going to download is a compressed file with the ".zip" extension. You cannot directly install the ".zip" file. First, you need to extract the dll file from inside it. So, double-click the file with the ".zip" extension that you downloaded and open the file.
2. You will see the file named "Mssap.dll" in the window that opens up. This is the file we are going to install. Click the file once with the left mouse button. By doing this you will have chosen the file.

   

3. Click the "Extract To" symbol marked in the picture. To extract the dll file, it will want you to choose the desired location. Choose the "Desktop" location and click "OK" to extract the file to the desktop. In order to do this, you need to use the Winrar software. If you do not have this software, you can find and download it through a quick search on the Internet.

   

4. Copy the "Mssap.dll" file you extracted and paste it into the "C:\Windows\System32" folder.

   

5. If your operating system has a 64 Bit architecture, copy the "Mssap.dll" file and paste it also into the "C:\Windows\sysWOW64" folder.

   NOTE! On 64 Bit systems, the dll file must be in both the "sysWOW64" folder as well as the "System32" folder. In other words, you must copy the "Mssap.dll" file into both folders.

   

6. In order to complete this step, you must run the Command Prompt as administrator. In order to do this, all you have to do is follow the steps below.

   NOTE! We ran the Command Prompt using Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same method to run the Command Prompt as administrator.

   1. Open the Start Menu and before clicking anywhere, type "cmd" on your keyboard. This process will enable you to run a search through the Start Menu. We also typed in "cmd" to bring up the Command Prompt.
   2. Right-click the "Command Prompt" search result that comes up and click the Run as administrator" option.

   

7. Paste the command below into the Command Line that will open up and hit Enter. This command will delete the damaged registry of the Mssap.dll file (It will not delete the file we pasted into the System32 folder; it will delete the registry in Regedit. The file we pasted into the System32 folder will not be damaged).

   %windir%\System32\regsvr32.exe /u Mssap.dll

   

8. If you have a 64 Bit operating system, after running the command above, you must run the command below. This command will clean the Mssap.dll file's damaged registry in 64 Bit as well (The cleaning process will be in the registries in the Registry Editor< only. In other words, the dll file you paste into the SysWoW64 folder will stay as it).

   %windir%\SysWoW64\regsvr32.exe /u Mssap.dll

   

9. We need to make a new registry for the dll file in place of the one we deleted from the Windows Registry Editor. In order to do this process, copy the command below and after pasting it in the Command Line, press Enter.

   %windir%\System32\regsvr32.exe /i Mssap.dll

   

10. If you are using a 64 Bit operating system, after running the command above, you also need to run the command below. With this command, we will have added a new file in place of the damaged Mssap.dll file that we deleted.

    %windir%\SysWoW64\regsvr32.exe /i Mssap.dll

    

11. You may see certain error messages when running the commands from the command line. These errors will not prevent the installation of the Mssap.dll file. In other words, the installation will finish, but it may give some errors because of certain incompatibilities. After restarting your computer, to see if the installation was successful or not, try running the software that was giving the dll error again. If you continue to get the errors when running the software after the installation, you can try the 2nd Method as an alternative.

Method 2: Copying the Mssap.dll File to the Software File Folder 

1. In order to install the dll file, you need to find the file folder for the software that was giving you errors such as "Mssap.dll is missing", "Mssap.dll not found" or similar error messages. In order to do that, Right-click the software's shortcut and click the Properties item in the right-click menu that appears.

   

2. Click on the Open File Location button that is found in the Properties window that opens up and choose the folder where the application is installed.

   

3. Copy the Mssap.dll file into the folder we opened up.

   

4. That's all there is to the installation process. Run the software giving the dll error again. If the dll error is still continuing, completing the 3rd Method may help solve your problem.

Method 3: Doing a Clean Reinstall of the Software That Is Giving the Mssap.dll Error 

1. Push the "Windows" + "R" keys at the same time to open the Run window. Type the command below into the Run window that opens up and hit Enter. This process will open the "Programs and Features" window.

   appwiz.cpl

   

2. The softwares listed in the Programs and Features window that opens up are the softwares installed on your computer. Find the software that gives you the dll error and run the "Right-Click > Uninstall" command on this software.

   

3. Following the instructions that come up, uninstall the software from your computer and restart your computer.

   

4. After restarting your computer, reinstall the software that was giving the error.
5. You can solve the error you are expericing with this method. If the dll error is continuing in spite of the solution methods you are using, the source of the problem is the Windows operating system. In order to solve dll errors in Windows you will need to complete the 4th Method and the 5th Method in the list.

Method 4: Solving the Mssap.dll Error using the Windows System File Checker (sfc /scannow) 

1. In order to complete this step, you must run the Command Prompt as administrator. In order to do this, all you have to do is follow the steps below.

   NOTE! We ran the Command Prompt using Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same method to run the Command Prompt as administrator.

   1. Open the Start Menu and before clicking anywhere, type "cmd" on your keyboard. This process will enable you to run a search through the Start Menu. We also typed in "cmd" to bring up the Command Prompt.
   2. Right-click the "Command Prompt" search result that comes up and click the Run as administrator" option.

   

2. After typing the command below into the Command Line, push Enter.

   sfc /scannow

   

3. Depending on your computer's performance and the amount of errors on your system, this process can take some time. You can see the progress on the Command Line. Wait for this process to end. After the scan and repair processes are finished, try running the software giving you errors again.

Method 5: Getting Rid of Mssap.dll Errors by Updating the Windows Operating System 

Most of the time, softwares have been programmed to use the most recent dll files. If your operating system is not updated, these files cannot be provided and dll errors appear. So, we will try to solve the dll errors by updating the operating system.

Since the methods to update Windows versions are different from each other, we found it appropriate to prepare a separate article for each Windows version. You can get our update article that relates to your operating system version by using the links below.

Explanations on Updating Windows Manually 

1. Explanation on Updating Windows 10 Manually
2. Explanation on Updating Windows 8.1 and Windows 8 Manually
3. Explanation on Updating Windows 7 and Windows Vista Manually
4. Explanation on Updating Windows XP Manually