Method 1: Solving the DLL Error by Copying the Mmportal.dll File to the Windows System Folder 

1. The file you downloaded is a compressed file with the extension ".zip". This file cannot be installed. To be able to install it, first you need to extract the dll file from within it. So, first double-click the file with the ".zip" extension and open the file.
2. You will see the file named "Mmportal.dll" in the window that opens. This is the file you need to install. Click on the dll file with the left button of the mouse. By doing this, you select the file.

   

3. Click on the "Extract To" button, which is marked in the picture. In order to do this, you will need the Winrar software. If you don't have the software, it can be found doing a quick search on the Internet and you can download it (The Winrar software is free).
4. After clicking the "Extract to" button, a window where you can choose the location you want will open. Choose the "Desktop" location in this window and extract the dll file to the desktop by clicking the "Ok" button.

   

5. Copy the "Mmportal.dll" file and paste it into the "C:\Windows\System32" folder.

   

6. If you are using a 64 Bit operating system, copy the "Mmportal.dll" file and paste it into the "C:\Windows\sysWOW64" as well.

   NOTE! On Windows operating systems with 64 Bit architecture, the dll file must be in both the "sysWOW64" folder as well as the "System32" folder. In other words, you must copy the "Mmportal.dll" file into both folders.

   

7. In order to run the Command Line as an administrator, complete the following steps.

   NOTE! In this explanation, we ran the Command Line on Windows 10. If you are using one of the Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP operating systems, you can use the same methods to run the Command Line as an administrator. Even though the pictures are taken from Windows 10, the processes are similar.

   1. First, open the Start Menu and before clicking anywhere, type "cmd" but do not press Enter.
   2. When you see the "Command Line" option among the search results, hit the "CTRL" + "SHIFT" + "ENTER" keys on your keyboard.
   3. A window will pop up asking, "Do you want to run this process?". Confirm it by clicking to "Yes" button.

   

8. Paste the command below into the Command Line window that opens and hit the Enter key on your keyboard. This command will delete the Mmportal.dll file's damaged registry (It will not delete the file you pasted into the System32 folder, but will delete the registry in Regedit. The file you pasted in the System32 folder will not be damaged in any way).

   %windir%\System32\regsvr32.exe /u Mmportal.dll

   

9. If the Windows you use has 64 Bit architecture, after running the command above, you must run the command below. This command will clean the broken registry of the Mmportal.dll file from the 64 Bit architecture (The Cleaning process is only with registries in the Windows Registry Editor. In other words, the dll file that we pasted into the SysWoW64 folder will stay as it is).

   %windir%\SysWoW64\regsvr32.exe /u Mmportal.dll

   

10. In order to cleanly recreate the dll file's registry that we deleted, copy the command below and paste it into the Command Line and hit Enter.

    %windir%\System32\regsvr32.exe /i Mmportal.dll

    

11. Windows 64 Bit users must run the command below after running the previous command. With this command, we will create a clean and good registry for the Mmportal.dll file we deleted.

    %windir%\SysWoW64\regsvr32.exe /i Mmportal.dll

    

12. You may see certain error messages when running the commands from the command line. These errors will not prevent the installation of the Mmportal.dll file. In other words, the installation will finish, but it may give some errors because of certain incompatibilities. After restarting your computer, to see if the installation was successful or not, try running the software that was giving the dll error again. If you continue to get the errors when running the software after the installation, you can try the 2nd Method as an alternative.

Method 2: Copying The Mmportal.dll File Into The Software File Folder 

1. In order to install the dll file, you need to find the file folder for the software that was giving you errors such as "Mmportal.dll is missing", "Mmportal.dll not found" or similar error messages. In order to do that, Right-click the software's shortcut and click the Properties item in the right-click menu that appears.

   

2. Click on the Open File Location button that is found in the Properties window that opens up and choose the folder where the application is installed.

   

3. Copy the Mmportal.dll file.
4. Paste the dll file you copied into the software's file folder that we just opened.

   

5. When the dll file is moved to the software file folder, it means that the process is completed. Check to see if the problem was solved by running the software giving the error message again. If you are still receiving the error message, you can complete the 3rd Method as an alternative.

Method 3: Uninstalling and Reinstalling the Software That Is Giving the Mmportal.dll Error 

1. Open the Run window by pressing the "Windows" + "R" keys on your keyboard at the same time. Type in the command below into the Run window and push Enter to run it. This command will open the "Programs and Features" window.

   appwiz.cpl

   

2. The Programs and Features screen will come up. You can see all the softwares installed on your computer in the list on this screen. Find the software giving you the dll error in the list and right-click it. Click the "Uninstall" item in the right-click menu that appears and begin the uninstall process.

   

3. A window will open up asking whether to confirm or deny the uninstall process for the software. Confirm the process and wait for the uninstall process to finish. Restart your computer after the software has been uninstalled from your computer.

   

4. After restarting your computer, reinstall the software that was giving the error.
5. This method may provide the solution to the dll error you're experiencing. If the dll error is continuing, the problem is most likely deriving from the Windows operating system. In order to fix dll errors deriving from the Windows operating system, complete the 4th Method and the 5th Method.

Method 4: Solving the Mmportal.dll Error Using the Windows System File Checker 

1. In order to run the Command Line as an administrator, complete the following steps.

   NOTE! In this explanation, we ran the Command Line on Windows 10. If you are using one of the Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP operating systems, you can use the same methods to run the Command Line as an administrator. Even though the pictures are taken from Windows 10, the processes are similar.

   1. First, open the Start Menu and before clicking anywhere, type "cmd" but do not press Enter.
   2. When you see the "Command Line" option among the search results, hit the "CTRL" + "SHIFT" + "ENTER" keys on your keyboard.
   3. A window will pop up asking, "Do you want to run this process?". Confirm it by clicking to "Yes" button.

   

2. After typing the command below into the Command Line, push Enter.

   sfc /scannow

   

3. Depending on your computer's performance and the amount of errors on your system, this process can take some time. You can see the progress on the Command Line. Wait for this process to end. After the scan and repair processes are finished, try running the software giving you errors again.

Method 5: Fixing the Mmportal.dll Errors by Manually Updating Windows 

Most of the time, softwares have been programmed to use the most recent dll files. If your operating system is not updated, these files cannot be provided and dll errors appear. So, we will try to solve the dll errors by updating the operating system.

Since the methods to update Windows versions are different from each other, we found it appropriate to prepare a separate article for each Windows version. You can get our update article that relates to your operating system version by using the links below.

Explanations on Updating Windows Manually 

1. Explanation on Updating Windows 10 Manually
2. Explanation on Updating Windows 8.1 and Windows 8 Manually
3. Explanation on Updating Windows 7 and Windows Vista Manually
4. Explanation on Updating Windows XP Manually