Method 1: Copying the Jgiq500.dll Library to the Windows System Directory 

1. The file you downloaded is a compressed file with the extension ".zip". This file cannot be installed. To be able to install it, first you need to extract the dynamic link library from within it. So, first double-click the file with the ".zip" extension and open the file.
2. You will see the library named "Jgiq500.dll" in the window that opens. This is the library you need to install. Click on the dynamic link library with the left button of the mouse. By doing this, you select the library.

   

3. Click on the "Extract To" button, which is marked in the picture. In order to do this, you will need the Winrar program. If you don't have the program, it can be found doing a quick search on the Internet and you can download it (The Winrar program is free).
4. After clicking the "Extract to" button, a window where you can choose the location you want will open. Choose the "Desktop" location in this window and extract the dynamic link library to the desktop by clicking the "Ok" button.

   

5. Copy the "Jgiq500.dll" library and paste it into the "C:\Windows\System32" directory.

   

6. If your operating system has a 64 Bit architecture, copy the "Jgiq500.dll" library and paste it also into the "C:\Windows\sysWOW64" directory.

   NOTE! On 64 Bit systems, the dynamic link library must be in both the "sysWOW64" directory as well as the "System32" directory. In other words, you must copy the "Jgiq500.dll" library into both directories.

   

7. In order to run the Command Line as an administrator, complete the following steps.

   NOTE! In this explanation, we ran the Command Line on Windows 10. If you are using one of the Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP operating systems, you can use the same methods to run the Command Line as an administrator. Even though the pictures are taken from Windows 10, the processes are similar.

   1. First, open the Start Menu and before clicking anywhere, type "cmd" but do not press Enter.
   2. When you see the "Command Line" option among the search results, hit the "CTRL" + "SHIFT" + "ENTER" keys on your keyboard.
   3. A window will pop up asking, "Do you want to run this process?". Confirm it by clicking to "Yes" button.

   

8. Paste the command below into the Command Line window that opens up and press Enter key. This command will delete the problematic registry of the Jgiq500.dll library (Nothing will happen to the library we pasted in the System32 directory, it just deletes the registry from the Windows Registry Editor. The library we pasted in the System32 directory will not be damaged).

   %windir%\System32\regsvr32.exe /u Jgiq500.dll

   

9. If the Windows you use has 64 Bit architecture, after running the command above, you must run the command below. This command will clean the broken registry of the Jgiq500.dll library from the 64 Bit architecture (The Cleaning process is only with registries in the Windows Registry Editor. In other words, the dynamic link library that we pasted into the SysWoW64 directory will stay as it is).

   %windir%\SysWoW64\regsvr32.exe /u Jgiq500.dll

   

10. We need to make a new registry for the dynamic link library in place of the one we deleted from the Windows Registry Editor. In order to do this process, copy the command below and after pasting it in the Command Line, press Enter.

    %windir%\System32\regsvr32.exe /i Jgiq500.dll

    

11. If the Windows version you use has 64 Bit architecture, after running the command above, you must run the command below. With this command, you will create a clean registry for the problematic registry of the Jgiq500.dll library that we deleted.

    %windir%\SysWoW64\regsvr32.exe /i Jgiq500.dll

    

12. If you did all the processes correctly, the missing dll file will have been installed. You may have made some mistakes when running the Command Line processes. Generally, these errors will not prevent the Jgiq500.dll library from being installed. In other words, the installation will be completed, but it may give an error due to some incompatibility issues. You can try running the program that was giving you this dll file error after restarting your computer. If you are still getting the dll file error when running the program, please try the 2nd method.

Method 2: Copying The Jgiq500.dll Library Into The Program Installation Directory 

1. First, you must find the installation directory of the program (the program giving the dll error) you are going to install the dynamic link library to. In order to find this directory, "Right-Click > Properties" on the program's shortcut.

   

2. Open the program installation directory by clicking the Open File Location button in the "Properties" window that comes up.

   

3. Copy the Jgiq500.dll library into the directory we opened up.

   

4. That's all there is to the installation process. Run the program giving the dll error again. If the dll error is still continuing, completing the 3rd Method may help fix your issue.

Method 3: Uninstalling and Reinstalling the Program That Is Giving the Jgiq500.dll Error 

1. Open the Run window by pressing the "Windows" + "R" keys on your keyboard at the same time. Type in the command below into the Run window and push Enter to run it. This command will open the "Programs and Features" window.

   appwiz.cpl

   

2. The Programs and Features window will open up. Find the program that is giving you the dll error in this window that lists all the programs on your computer and "Right-Click > Uninstall" on this program.

   

3. Uninstall the program from your computer by following the steps that come up and restart your computer.

   

4. After restarting your computer, reinstall the program that was giving the error.
5. You may be able to fix the dll error you are experiencing by using this method. If the error messages are continuing despite all these processes, we may have a issue deriving from Windows. To fix dll errors deriving from Windows, you need to complete the 4th Method and the 5th Method in the list.

Method 4: Fixing the Jgiq500.dll Issue by Using the Windows System File Checker (scf scannow) 

1. In order to run the Command Line as an administrator, complete the following steps.

   NOTE! In this explanation, we ran the Command Line on Windows 10. If you are using one of the Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP operating systems, you can use the same methods to run the Command Line as an administrator. Even though the pictures are taken from Windows 10, the processes are similar.

   1. First, open the Start Menu and before clicking anywhere, type "cmd" but do not press Enter.
   2. When you see the "Command Line" option among the search results, hit the "CTRL" + "SHIFT" + "ENTER" keys on your keyboard.
   3. A window will pop up asking, "Do you want to run this process?". Confirm it by clicking to "Yes" button.

   

2. Paste the command below into the Command Line that opens up and hit the Enter key.

   sfc /scannow

   

3. This process can take some time. You can follow its progress from the screen. Wait for it to finish and after it is finished try to run the program that was giving the dll error again.

Method 5: Fixing the Jgiq500.dll Error by Updating Windows 

Most of the time, programs have been programmed to use the most recent dynamic link libraries. If your operating system is not updated, these files cannot be provided and dll errors appear. So, we will try to fix the dll errors by updating the operating system.

Since the methods to update Windows versions are different from each other, we found it appropriate to prepare a separate article for each Windows version. You can get our update article that relates to your operating system version by using the links below.

Guides to Manually Update the Windows Operating System 

1. Guide to Manually Update Windows 10
2. Guide to Manually Update Windows 8.1 and Windows 8
3. Guide to Manually Update Windows 7 and Windows Vista
4. Guide to Manually Update Windows XP