Method 1: Installing the Hpqeps.dll Library to the Windows System Directory 

1. The file you are going to download is a compressed file with the ".zip" extension. You cannot directly install the ".zip" file. First, you need to extract the dynamic link library from inside it. So, double-click the file with the ".zip" extension that you downloaded and open the file.
2. You will see the library named "Hpqeps.dll" in the window that opens up. This is the library we are going to install. Click the library once with the left mouse button. By doing this you will have chosen the library.

   

3. Click the "Extract To" symbol marked in the picture. To extract the dynamic link library, it will want you to choose the desired location. Choose the "Desktop" location and click "OK" to extract the library to the desktop. In order to do this, you need to use the Winrar program. If you do not have this program, you can find and download it through a quick search on the Internet.

   

4. Copy the "Hpqeps.dll" library and paste it into the "C:\Windows\System32" directory.

   

5. If your operating system has a 64 Bit architecture, copy the "Hpqeps.dll" library and paste it also into the "C:\Windows\sysWOW64" directory.

   NOTE! On 64 Bit systems, the dynamic link library must be in both the "sysWOW64" directory as well as the "System32" directory. In other words, you must copy the "Hpqeps.dll" library into both directories.

   

6. In order to run the Command Line as an administrator, complete the following steps.

   NOTE! In this explanation, we ran the Command Line on Windows 10. If you are using one of the Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP operating systems, you can use the same methods to run the Command Line as an administrator. Even though the pictures are taken from Windows 10, the processes are similar.

   1. First, open the Start Menu and before clicking anywhere, type "cmd" but do not press Enter.
   2. When you see the "Command Line" option among the search results, hit the "CTRL" + "SHIFT" + "ENTER" keys on your keyboard.
   3. A window will pop up asking, "Do you want to run this process?". Confirm it by clicking to "Yes" button.

   

7. Paste the command below into the Command Line window that opens and hit the Enter key on your keyboard. This command will delete the Hpqeps.dll library's damaged registry (It will not delete the file you pasted into the System32 directory, but will delete the registry in Regedit. The file you pasted in the System32 directory will not be damaged in any way).

   %windir%\System32\regsvr32.exe /u Hpqeps.dll

   

8. If you have a 64 Bit operating system, after running the command above, you must run the command below. This command will clean the Hpqeps.dll library's damaged registry in 64 Bit as well (The cleaning process will be in the registries in the Registry Editor< only. In other words, the dll file you paste into the SysWoW64 folder will stay as it).

   %windir%\SysWoW64\regsvr32.exe /u Hpqeps.dll

   

9. In order to cleanly recreate the dll library's registry that we deleted, copy the command below and paste it into the Command Line and hit Enter.

   %windir%\System32\regsvr32.exe /i Hpqeps.dll

   

10. If you are using a 64 Bit operating system, after running the command above, you also need to run the command below. With this command, we will have added a new library in place of the damaged Hpqeps.dll library that we deleted.

    %windir%\SysWoW64\regsvr32.exe /i Hpqeps.dll

    

11. You may see certain error messages when running the commands from the command line. These errors will not prevent the installation of the Hpqeps.dll library. In other words, the installation will finish, but it may give some errors because of certain incompatibilities. After restarting your computer, to see if the installation was successful or not, try running the program that was giving the dll error again. If you continue to get the errors when running the program after the installation, you can try the 2nd Method as an alternative.

Method 2: Copying The Hpqeps.dll Library Into The Program Installation Directory 

1. In order to install the dynamic link library, you need to find the installation directory for the program that was giving you errors such as "Hpqeps.dll is missing", "Hpqeps.dll not found" or similar error messages. In order to do that, Right-click the program's shortcut and click the Properties item in the right-click menu that appears.

   

2. Click on the Open File Location button that is found in the Properties window that opens up and choose the folder where the application is installed.

   

3. Copy the Hpqeps.dll library.
4. Paste the dynamic link library you copied into the program's installation directory that we just opened.

   

5. When the dynamic link library is moved to the program installation directory, it means that the process is completed. Check to see if the issue was fixed by running the program giving the error message again. If you are still receiving the error message, you can complete the 3rd Method as an alternative.

Method 3: Uninstalling and Reinstalling the Program That Is Giving the Hpqeps.dll Error 

1. Push the "Windows" + "R" keys at the same time to open the Run window. Type the command below into the Run window that opens up and hit Enter. This process will open the "Programs and Features" window.

   appwiz.cpl

   

2. The programs listed in the Programs and Features window that opens up are the programs installed on your computer. Find the program that gives you the dll error and run the "Right-Click > Uninstall" command on this program.

   

3. Following the instructions that come up, uninstall the program from your computer and restart your computer.

   

4. After restarting your computer, reinstall the program.
5. This process may help the dll problem you are experiencing. If you are continuing to get the same dll error, the problem is most likely with Windows. In order to fix dll problems relating to Windows, complete the 4th Method and 5th Method.

Method 4: Fixing the Hpqeps.dll Issue by Using the Windows System File Checker (scf scannow) 

1. In order to run the Command Line as an administrator, complete the following steps.

   NOTE! In this explanation, we ran the Command Line on Windows 10. If you are using one of the Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP operating systems, you can use the same methods to run the Command Line as an administrator. Even though the pictures are taken from Windows 10, the processes are similar.

   1. First, open the Start Menu and before clicking anywhere, type "cmd" but do not press Enter.
   2. When you see the "Command Line" option among the search results, hit the "CTRL" + "SHIFT" + "ENTER" keys on your keyboard.
   3. A window will pop up asking, "Do you want to run this process?". Confirm it by clicking to "Yes" button.

   

2. After typing the command below into the Command Line, push Enter.

   sfc /scannow

   

3. Depending on your computer's performance and the amount of errors on your system, this process can take some time. You can see the progress on the Command Line. Wait for this process to end. After the scan and repair processes are finished, try running the program giving you errors again.

Method 5: Fixing the Hpqeps.dll Error by Updating Windows 

Most of the time, programs have been programmed to use the most recent dynamic link libraries. If your operating system is not updated, these files cannot be provided and dll errors appear. So, we will try to fix the dll errors by updating the operating system.

Since the methods to update Windows versions are different from each other, we found it appropriate to prepare a separate article for each Windows version. You can get our update article that relates to your operating system version by using the links below.

Explanations on Updating Windows Manually 

1. Explanation on Updating Windows 10 Manually
2. Explanation on Updating Windows 8.1 and Windows 8 Manually
3. Explanation on Updating Windows 7 and Windows Vista Manually
4. Explanation on Updating Windows XP Manually