Method 1: Fixing the DLL Error by Copying the Hmg_cetsup_win32.dll Library to the Windows System Directory 

1. The file you downloaded is a compressed file with the ".zip" extension. In order to install it, first, double-click the ".zip" file and open the file. You will see the library named "Hmg_cetsup_win32.dll" in the window that opens up. This is the library you need to install. Drag this library to the desktop with your mouse's left button.

   

2. Copy the "Hmg_cetsup_win32.dll" library and paste it into the "C:\Windows\System32" directory.

   

3. If your operating system has a 64 Bit architecture, copy the "Hmg_cetsup_win32.dll" library and paste it also into the "C:\Windows\sysWOW64" directory.

   NOTE! On 64 Bit systems, the dynamic link library must be in both the "sysWOW64" directory as well as the "System32" directory. In other words, you must copy the "Hmg_cetsup_win32.dll" library into both directories.

   

4. In order to complete this step, you must run the Command Prompt as administrator. In order to do this, all you have to do is follow the steps below.

   NOTE! We ran the Command Prompt using Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same method to run the Command Prompt as administrator.

   1. Open the Start Menu and before clicking anywhere, type "cmd" on your keyboard. This process will enable you to run a search through the Start Menu. We also typed in "cmd" to bring up the Command Prompt.
   2. Right-click the "Command Prompt" search result that comes up and click the Run as administrator" option.

   

5. Paste the command below into the Command Line window that opens and hit the Enter key on your keyboard. This command will delete the Hmg_cetsup_win32.dll library's damaged registry (It will not delete the file you pasted into the System32 directory, but will delete the registry in Regedit. The file you pasted in the System32 directory will not be damaged in any way).

   %windir%\System32\regsvr32.exe /u Hmg_cetsup_win32.dll

   

6. If the Windows you use has 64 Bit architecture, after running the command above, you must run the command below. This command will clean the broken registry of the Hmg_cetsup_win32.dll library from the 64 Bit architecture (The Cleaning process is only with registries in the Windows Registry Editor. In other words, the dynamic link library that we pasted into the SysWoW64 directory will stay as it is).

   %windir%\SysWoW64\regsvr32.exe /u Hmg_cetsup_win32.dll

   

7. We need to make a clean registry for the dll library's registry that we deleted from Regedit (Windows Registry Editor). In order to accomplish this, copy and paste the command below into the Command Line and press Enter key.

   %windir%\System32\regsvr32.exe /i Hmg_cetsup_win32.dll

   

8. If you are using a Windows with 64 Bit architecture, after running the previous command, you need to run the command below. By running this command, we will have created a clean registry for the Hmg_cetsup_win32.dll library (We deleted the damaged registry with the previous command).

   %windir%\SysWoW64\regsvr32.exe /i Hmg_cetsup_win32.dll

   

9. If you did all the processes correctly, the missing dll file will have been installed. You may have made some mistakes when running the Command Line processes. Generally, these errors will not prevent the Hmg_cetsup_win32.dll library from being installed. In other words, the installation will be completed, but it may give an error due to some incompatibility issues. You can try running the program that was giving you this dll file error after restarting your computer. If you are still getting the dll file error when running the program, please try the 2nd method.

Method 2: Copying the Hmg_cetsup_win32.dll Library to the Program Installation Directory 

1. First, you must find the installation directory of the program (the program giving the dll error) you are going to install the dynamic link library to. In order to find this directory, "Right-Click > Properties" on the program's shortcut.

   

2. Open the program installation directory by clicking the Open File Location button in the "Properties" window that comes up.

   

3. Copy the Hmg_cetsup_win32.dll library into the directory we opened.

   

4. The installation is complete. Run the program that is giving you the error. If the error is continuing, you may benefit from trying the 3rd Method as an alternative.

Method 3: Uninstalling and Reinstalling the Program That Is Giving the Hmg_cetsup_win32.dll Error 

1. Press the "Windows" + "R" keys at the same time to open the Run tool. Paste the command below into the text field titled "Open" in the Run window that opens and press the Enter key on your keyboard. This command will open the "Programs and Features" tool.

   appwiz.cpl

   

2. The Programs and Features screen will come up. You can see all the programs installed on your computer in the list on this screen. Find the program giving you the dll error in the list and right-click it. Click the "Uninstall" item in the right-click menu that appears and begin the uninstall process.

   

3. A window will open up asking whether to confirm or deny the uninstall process for the program. Confirm the process and wait for the uninstall process to finish. Restart your computer after the program has been uninstalled from your computer.

   

4. After restarting your computer, reinstall the program that was giving the error.
5. You may be able to fix the dll error you are experiencing by using this method. If the error messages are continuing despite all these processes, we may have a issue deriving from Windows. To fix dll errors deriving from Windows, you need to complete the 4th Method and the 5th Method in the list.

Method 4: Fixing the Hmg_cetsup_win32.dll Error Using the Windows System File Checker 

1. In order to complete this step, you must run the Command Prompt as administrator. In order to do this, all you have to do is follow the steps below.

   NOTE! We ran the Command Prompt using Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same method to run the Command Prompt as administrator.

   1. Open the Start Menu and before clicking anywhere, type "cmd" on your keyboard. This process will enable you to run a search through the Start Menu. We also typed in "cmd" to bring up the Command Prompt.
   2. Right-click the "Command Prompt" search result that comes up and click the Run as administrator" option.

   

2. Paste the command in the line below into the Command Line that opens up and press Enter key.

   sfc /scannow

   

3. The scan and repair process can take some time depending on your hardware and amount of system errors. Wait for the process to complete. After the repair process finishes, try running the program that is giving you're the error.

Method 5: Getting Rid of Hmg_cetsup_win32.dll Errors by Updating the Windows Operating System 

Most of the time, programs have been programmed to use the most recent dynamic link libraries. If your operating system is not updated, these files cannot be provided and dll errors appear. So, we will try to fix the dll errors by updating the operating system.

Since the methods to update Windows versions are different from each other, we found it appropriate to prepare a separate article for each Windows version. You can get our update article that relates to your operating system version by using the links below.

Windows Update Guides 

1. Windows Update Guide
2. Windows 8.1 and Windows 8 Update Guide
3. Windows 7 and Windows Vista Update Guide
4. Windows XP Update Guide