Method 1: Installing the Gencnv.dll Library to the Windows System Directory 

1. The file you downloaded is a compressed file with the extension ".zip". This file cannot be installed. To be able to install it, first you need to extract the dynamic link library from within it. So, first double-click the file with the ".zip" extension and open the file.
2. You will see the library named "Gencnv.dll" in the window that opens. This is the library you need to install. Click on the dynamic link library with the left button of the mouse. By doing this, you select the library.

   

3. Click on the "Extract To" button, which is marked in the picture. In order to do this, you will need the Winrar program. If you don't have the program, it can be found doing a quick search on the Internet and you can download it (The Winrar program is free).
4. After clicking the "Extract to" button, a window where you can choose the location you want will open. Choose the "Desktop" location in this window and extract the dynamic link library to the desktop by clicking the "Ok" button.

   

5. Copy the "Gencnv.dll" library and paste it into the "C:\Windows\System32" directory.

   

6. If your system is 64 Bit, copy the "Gencnv.dll" library and paste it into "C:\Windows\sysWOW64" directory.

   NOTE! On 64 Bit systems, you must copy the dynamic link library to both the "sysWOW64" and "System32" directories. In other words, both directories need the "Gencnv.dll" library.

   

7. In order to complete this step, you must run the Command Prompt as administrator. In order to do this, all you have to do is follow the steps below.

   NOTE! We ran the Command Prompt using Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same method to run the Command Prompt as administrator.

   1. Open the Start Menu and before clicking anywhere, type "cmd" on your keyboard. This process will enable you to run a search through the Start Menu. We also typed in "cmd" to bring up the Command Prompt.
   2. Right-click the "Command Prompt" search result that comes up and click the Run as administrator" option.

   

8. Paste the command below into the Command Line window that opens and hit the Enter key on your keyboard. This command will delete the Gencnv.dll library's damaged registry (It will not delete the file you pasted into the System32 directory, but will delete the registry in Regedit. The file you pasted in the System32 directory will not be damaged in any way).

   %windir%\System32\regsvr32.exe /u Gencnv.dll

   

9. If the Windows you use has 64 Bit architecture, after running the command above, you must run the command below. This command will clean the broken registry of the Gencnv.dll library from the 64 Bit architecture (The Cleaning process is only with registries in the Windows Registry Editor. In other words, the dynamic link library that we pasted into the SysWoW64 directory will stay as it is).

   %windir%\SysWoW64\regsvr32.exe /u Gencnv.dll

   

10. We need to make a clean registry for the dll library's registry that we deleted from Regedit (Windows Registry Editor). In order to accomplish this, copy and paste the command below into the Command Line and press Enter key.

    %windir%\System32\regsvr32.exe /i Gencnv.dll

    

11. If you are using a 64 Bit operating system, after running the command above, you also need to run the command below. With this command, we will have added a new library in place of the damaged Gencnv.dll library that we deleted.

    %windir%\SysWoW64\regsvr32.exe /i Gencnv.dll

    

12. You may see certain error messages when running the commands from the command line. These errors will not prevent the installation of the Gencnv.dll library. In other words, the installation will finish, but it may give some errors because of certain incompatibilities. After restarting your computer, to see if the installation was successful or not, try running the program that was giving the dll error again. If you continue to get the errors when running the program after the installation, you can try the 2nd Method as an alternative.

Method 2: Copying the Gencnv.dll Library to the Program Installation Directory 

1. First, you must find the installation directory of the program (the program giving the dll error) you are going to install the dynamic link library to. In order to find this directory, "Right-Click > Properties" on the program's shortcut.

   

2. Open the program installation directory by clicking the Open File Location button in the "Properties" window that comes up.

   

3. Copy the Gencnv.dll library into the directory we opened.

   

4. The installation is complete. Run the program that is giving you the error. If the error is continuing, you may benefit from trying the 3rd Method as an alternative.

Method 3: Uninstalling and Reinstalling the Program that Gives You the Gencnv.dll Error 

1. Press the "Windows" + "R" keys at the same time to open the Run tool. Paste the command below into the text field titled "Open" in the Run window that opens and press the Enter key on your keyboard. This command will open the "Programs and Features" tool.

   appwiz.cpl

   

2. The programs listed in the Programs and Features window that opens up are the programs installed on your computer. Find the program that gives you the dll error and run the "Right-Click > Uninstall" command on this program.

   

3. Following the instructions that come up, uninstall the program from your computer and restart your computer.

   

4. After restarting your computer, reinstall the program.
5. You may be able to fix the dll error you are experiencing by using this method. If the error messages are continuing despite all these processes, we may have a issue deriving from Windows. To fix dll errors deriving from Windows, you need to complete the 4th Method and the 5th Method in the list.

Method 4: Fixing the Gencnv.dll Issue by Using the Windows System File Checker (scf scannow) 

1. In order to complete this step, you must run the Command Prompt as administrator. In order to do this, all you have to do is follow the steps below.

   NOTE! We ran the Command Prompt using Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same method to run the Command Prompt as administrator.

   1. Open the Start Menu and before clicking anywhere, type "cmd" on your keyboard. This process will enable you to run a search through the Start Menu. We also typed in "cmd" to bring up the Command Prompt.
   2. Right-click the "Command Prompt" search result that comes up and click the Run as administrator" option.

   

2. Type the command below into the Command Line page that comes up and run it by pressing Enter on your keyboard.

   sfc /scannow

   

3. The process can take some time depending on your computer and the condition of the errors in the system. Before the process is finished, don't close the command line! When the process is finished, try restarting the program that you are experiencing the errors in after closing the command line.

Method 5: Fixing the Gencnv.dll Errors by Manually Updating Windows 

Most of the time, programs have been programmed to use the most recent dynamic link libraries. If your operating system is not updated, these files cannot be provided and dll errors appear. So, we will try to fix the dll errors by updating the operating system.

Since the methods to update Windows versions are different from each other, we found it appropriate to prepare a separate article for each Windows version. You can get our update article that relates to your operating system version by using the links below.

Explanations on Updating Windows Manually 

1. Explanation on Updating Windows 10 Manually
2. Explanation on Updating Windows 8.1 and Windows 8 Manually
3. Explanation on Updating Windows 7 and Windows Vista Manually
4. Explanation on Updating Windows XP Manually