Method 1: Installing the Gen_remote.dll File to the Windows System Folder 

1. The file you are going to download is a compressed file with the ".zip" extension. You cannot directly install the ".zip" file. First, you need to extract the dll file from inside it. So, double-click the file with the ".zip" extension that you downloaded and open the file.
2. You will see the file named "Gen_remote.dll" in the window that opens up. This is the file we are going to install. Click the file once with the left mouse button. By doing this you will have chosen the file.

   

3. Click the "Extract To" symbol marked in the picture. To extract the dll file, it will want you to choose the desired location. Choose the "Desktop" location and click "OK" to extract the file to the desktop. In order to do this, you need to use the Winrar software. If you do not have this software, you can find and download it through a quick search on the Internet.

   

4. Copy the "Gen_remote.dll" file you extracted and paste it into the "C:\Windows\System32" folder.

   

5. If your operating system has a 64 Bit architecture, copy the "Gen_remote.dll" file and paste it also into the "C:\Windows\sysWOW64" folder.

   NOTE! On 64 Bit systems, the dll file must be in both the "sysWOW64" folder as well as the "System32" folder. In other words, you must copy the "Gen_remote.dll" file into both folders.

   

6. In order to complete this step, you must run the Command Prompt as administrator. In order to do this, all you have to do is follow the steps below.

   NOTE! We ran the Command Prompt using Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same method to run the Command Prompt as administrator.

   1. Open the Start Menu and before clicking anywhere, type "cmd" on your keyboard. This process will enable you to run a search through the Start Menu. We also typed in "cmd" to bring up the Command Prompt.
   2. Right-click the "Command Prompt" search result that comes up and click the Run as administrator" option.

   

7. Paste the command below into the Command Line window that opens and hit the Enter key on your keyboard. This command will delete the Gen_remote.dll file's damaged registry (It will not delete the file you pasted into the System32 folder, but will delete the registry in Regedit. The file you pasted in the System32 folder will not be damaged in any way).

   %windir%\System32\regsvr32.exe /u Gen_remote.dll

   

8. If the Windows you use has 64 Bit architecture, after running the command above, you must run the command below. This command will clean the broken registry of the Gen_remote.dll file from the 64 Bit architecture (The Cleaning process is only with registries in the Windows Registry Editor. In other words, the dll file that we pasted into the SysWoW64 folder will stay as it is).

   %windir%\SysWoW64\regsvr32.exe /u Gen_remote.dll

   

9. In order to cleanly recreate the dll file's registry that we deleted, copy the command below and paste it into the Command Line and hit Enter.

   %windir%\System32\regsvr32.exe /i Gen_remote.dll

   

10. If the Windows version you use has 64 Bit architecture, after running the command above, you must run the command below. With this command, you will create a clean registry for the problematic registry of the Gen_remote.dll file that we deleted.

    %windir%\SysWoW64\regsvr32.exe /i Gen_remote.dll

    

11. You may see certain error messages when running the commands from the command line. These errors will not prevent the installation of the Gen_remote.dll file. In other words, the installation will finish, but it may give some errors because of certain incompatibilities. After restarting your computer, to see if the installation was successful or not, try running the software that was giving the dll error again. If you continue to get the errors when running the software after the installation, you can try the 2nd Method as an alternative.

Method 2: Copying the Gen_remote.dll File to the Software File Folder 

1. First, you must find the installation folder of the software (the software giving the dll error) you are going to install the dll file to. In order to find this folder, "Right-Click > Properties" on the software's shortcut.

   

2. Open the software file folder by clicking the Open File Location button in the "Properties" window that comes up.

   

3. Copy the Gen_remote.dll file into this folder that opens.

   

4. This is all there is to the process. Now, try to run the software again. If the problem still is not solved, you can try the 3rd Method.

Method 3: Doing a Clean Install of the software That Is Giving the Gen_remote.dll Error 

1. Press the "Windows" + "R" keys at the same time to open the Run tool. Paste the command below into the text field titled "Open" in the Run window that opens and press the Enter key on your keyboard. This command will open the "Programs and Features" tool.

   appwiz.cpl

   

2. On the Programs and Features screen that will come up, you will see the list of softwares on your computer. Find the software that gives you the dll error and with your mouse right-click it. The right-click menu will open. Click the "Uninstall" option in this menu to start the uninstall process.

   

3. You will see a "Do you want to uninstall this software?" confirmation window. Confirm the process and wait for the software to be completely uninstalled. The uninstall process can take some time. This time will change according to your computer's performance and the size of the software. After the software is uninstalled, restart your computer.

   

4. After restarting your computer, reinstall the software.
5. You can solve the error you are expericing with this method. If the dll error is continuing in spite of the solution methods you are using, the source of the problem is the Windows operating system. In order to solve dll errors in Windows you will need to complete the 4th Method and the 5th Method in the list.

Method 4: Solving the Gen_remote.dll error with the Windows System File Checker 

1. In order to complete this step, you must run the Command Prompt as administrator. In order to do this, all you have to do is follow the steps below.

   NOTE! We ran the Command Prompt using Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same method to run the Command Prompt as administrator.

   1. Open the Start Menu and before clicking anywhere, type "cmd" on your keyboard. This process will enable you to run a search through the Start Menu. We also typed in "cmd" to bring up the Command Prompt.
   2. Right-click the "Command Prompt" search result that comes up and click the Run as administrator" option.

   

2. Paste the command below into the Command Line that opens up and hit the Enter key.

   sfc /scannow

   

3. This process can take some time. You can follow its progress from the screen. Wait for it to finish and after it is finished try to run the software that was giving the dll error again.

Method 5: Getting Rid of Gen_remote.dll Errors by Updating the Windows Operating System 

Some softwares need updated dll files. When your operating system is not updated, it cannot fulfill this need. In some situations, updating your operating system can solve the dll errors you are experiencing.

In order to check the update status of your operating system and, if available, to install the latest update packs, we need to begin this process manually.

Depending on which Windows version you use, manual update processes are different. Because of this, we have prepared a special article for each Windows version. You can get our articles relating to the manual update of the Windows version you use from the links below.

Windows Update Guides 

1. Windows Update Guide
2. Windows 8.1 and Windows 8 Update Guide
3. Windows 7 and Windows Vista Update Guide
4. Windows XP Update Guide