Method 1: Installing the Customs.dll Library to the Windows System Directory 

1. The file you will download is a compressed file with the ".zip" extension. You cannot directly install the ".zip" file. Because of this, first, double-click this file and open the file. You will see the library named "Customs.dll" in the window that opens. Drag this library to the desktop with the left mouse button. This is the library you need.

   

2. Copy the "Customs.dll" library you extracted and paste it into the "C:\Windows\System32" directory.

   

3. If your operating system has a 64 Bit architecture, copy the "Customs.dll" library and paste it also into the "C:\Windows\sysWOW64" directory.

   NOTE! On 64 Bit systems, the dynamic link library must be in both the "sysWOW64" directory as well as the "System32" directory. In other words, you must copy the "Customs.dll" library into both directories.

   

4. In order to complete this step, you must run the Command Prompt as administrator. In order to do this, all you have to do is follow the steps below.

   NOTE! We ran the Command Prompt using Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same method to run the Command Prompt as administrator.

   1. Open the Start Menu and before clicking anywhere, type "cmd" on your keyboard. This process will enable you to run a search through the Start Menu. We also typed in "cmd" to bring up the Command Prompt.
   2. Right-click the "Command Prompt" search result that comes up and click the Run as administrator" option.

   

5. Let's copy the command below and paste it in the Command Line that comes up, then let's press Enter. This command deletes the Customs.dll library's problematic registry in the Windows Registry Editor (The library that we copied to the System32 directory does not perform any action with the library, it just deletes the registry in the Windows Registry Editor. The library that we pasted into the System32 directory will not be damaged).

   %windir%\System32\regsvr32.exe /u Customs.dll

   

6. If you are using a Windows version that has 64 Bit architecture, after running the above command, you need to run the command below. With this command, we will clean the problematic Customs.dll registry for 64 Bit (The cleaning process only involves the registries in Regedit. In other words, the dynamic link library you pasted into the SysWoW64 will not be damaged).

   %windir%\SysWoW64\regsvr32.exe /u Customs.dll

   

7. We need to make a new registry for the dynamic link library in place of the one we deleted from the Windows Registry Editor. In order to do this process, copy the command below and after pasting it in the Command Line, press Enter.

   %windir%\System32\regsvr32.exe /i Customs.dll

   

8. If you are using a Windows with 64 Bit architecture, after running the previous command, you need to run the command below. By running this command, we will have created a clean registry for the Customs.dll library (We deleted the damaged registry with the previous command).

   %windir%\SysWoW64\regsvr32.exe /i Customs.dll

   

9. If you did the processes in full, the installation should have finished successfully. If you received an error from the command line, you don't need to be anxious. Even if the Customs.dll library was installed successfully, you can still receive error messages like these due to some incompatibilities. In order to test whether your dll issue was fixed or not, try running the program giving the error message again. If the error is continuing, try the 2nd Method to fix this issue.

Method 2: Copying the Customs.dll Library to the Program Installation Directory 

1. First, you must find the installation directory of the program (the program giving the dll error) you are going to install the dynamic link library to. In order to find this directory, "Right-Click > Properties" on the program's shortcut.

   

2. Open the program installation directory by clicking the Open File Location button in the "Properties" window that comes up.

   

3. Copy the Customs.dll library into this directory that opens.

   

4. This is all there is to the process. Now, try to run the program again. If the problem still is not solved, you can try the 3rd Method.

Method 3: Doing a Clean Install of the program That Is Giving the Customs.dll Error 

1. Open the Run window by pressing the "Windows" + "R" keys on your keyboard at the same time. Type in the command below into the Run window and push Enter to run it. This command will open the "Programs and Features" window.

   appwiz.cpl

   

2. The programs listed in the Programs and Features window that opens up are the programs installed on your computer. Find the program that gives you the dll error and run the "Right-Click > Uninstall" command on this program.

   

3. Following the instructions that come up, uninstall the program from your computer and restart your computer.

   

4. After restarting your computer, reinstall the program that was giving the error.
5. This method may provide the solution to the dll error you're experiencing. If the dll error is continuing, the problem is most likely deriving from the Windows operating system. In order to fix dll errors deriving from the Windows operating system, complete the 4th Method and the 5th Method.

Method 4: Fixing the Customs.dll Error using the Windows System File Checker (sfc /scannow) 

1. In order to complete this step, you must run the Command Prompt as administrator. In order to do this, all you have to do is follow the steps below.

   NOTE! We ran the Command Prompt using Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same method to run the Command Prompt as administrator.

   1. Open the Start Menu and before clicking anywhere, type "cmd" on your keyboard. This process will enable you to run a search through the Start Menu. We also typed in "cmd" to bring up the Command Prompt.
   2. Right-click the "Command Prompt" search result that comes up and click the Run as administrator" option.

   

2. Paste the command in the line below into the Command Line that opens up and press Enter key.

   sfc /scannow

   

3. The scan and repair process can take some time depending on your hardware and amount of system errors. Wait for the process to complete. After the repair process finishes, try running the program that is giving you're the error.

Method 5: Getting Rid of Customs.dll Errors by Updating the Windows Operating System 

Most of the time, programs have been programmed to use the most recent dynamic link libraries. If your operating system is not updated, these files cannot be provided and dll errors appear. So, we will try to fix the dll errors by updating the operating system.

Since the methods to update Windows versions are different from each other, we found it appropriate to prepare a separate article for each Windows version. You can get our update article that relates to your operating system version by using the links below.

Guides to Manually Update the Windows Operating System 

1. Guide to Manually Update Windows 10
2. Guide to Manually Update Windows 8.1 and Windows 8
3. Guide to Manually Update Windows 7 and Windows Vista
4. Guide to Manually Update Windows XP