Method 1: Solving the DLL Error by Copying the Customerservice.dll File to the Windows System Folder 

1. The file you downloaded is a compressed file with the extension ".zip". This file cannot be installed. To be able to install it, first you need to extract the dll file from within it. So, first double-click the file with the ".zip" extension and open the file.
2. You will see the file named "Customerservice.dll" in the window that opens. This is the file you need to install. Click on the dll file with the left button of the mouse. By doing this, you select the file.

   

3. Click on the "Extract To" button, which is marked in the picture. In order to do this, you will need the Winrar software. If you don't have the software, it can be found doing a quick search on the Internet and you can download it (The Winrar software is free).
4. After clicking the "Extract to" button, a window where you can choose the location you want will open. Choose the "Desktop" location in this window and extract the dll file to the desktop by clicking the "Ok" button.

   

5. Copy the "Customerservice.dll" file you extracted and paste it into the "C:\Windows\System32" folder.

   

6. If your operating system has a 64 Bit architecture, copy the "Customerservice.dll" file and paste it also into the "C:\Windows\sysWOW64" folder.

   NOTE! On 64 Bit systems, the dll file must be in both the "sysWOW64" folder as well as the "System32" folder. In other words, you must copy the "Customerservice.dll" file into both folders.

   

7. In order to run the Command Line as an administrator, complete the following steps.

   NOTE! In this explanation, we ran the Command Line on Windows 10. If you are using one of the Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP operating systems, you can use the same methods to run the Command Line as an administrator. Even though the pictures are taken from Windows 10, the processes are similar.

   1. First, open the Start Menu and before clicking anywhere, type "cmd" but do not press Enter.
   2. When you see the "Command Line" option among the search results, hit the "CTRL" + "SHIFT" + "ENTER" keys on your keyboard.
   3. A window will pop up asking, "Do you want to run this process?". Confirm it by clicking to "Yes" button.

   

8. Paste the command below into the Command Line window that opens up and press Enter key. This command will delete the problematic registry of the Customerservice.dll file (Nothing will happen to the file we pasted in the System32 folder, it just deletes the registry from the Windows Registry Editor. The file we pasted in the System32 folder will not be damaged).

   %windir%\System32\regsvr32.exe /u Customerservice.dll

   

9. If you are using a Windows version that has 64 Bit architecture, after running the above command, you need to run the command below. With this command, we will clean the problematic Customerservice.dll registry for 64 Bit (The cleaning process only involves the registries in Regedit. In other words, the dll file you pasted into the SysWoW64 will not be damaged).

   %windir%\SysWoW64\regsvr32.exe /u Customerservice.dll

   

10. We need to make a new registry for the dll file in place of the one we deleted from the Windows Registry Editor. In order to do this process, copy the command below and after pasting it in the Command Line, press Enter.

    %windir%\System32\regsvr32.exe /i Customerservice.dll

    

11. If you are using a 64 Bit operating system, after running the command above, you also need to run the command below. With this command, we will have added a new file in place of the damaged Customerservice.dll file that we deleted.

    %windir%\SysWoW64\regsvr32.exe /i Customerservice.dll

    

12. If you did the processes in full, the installation should have finished successfully. If you received an error from the command line, you don't need to be anxious. Even if the Customerservice.dll file was installed successfully, you can still receive error messages like these due to some incompatibilities. In order to test whether your dll problem was solved or not, try running the software giving the error message again. If the error is continuing, try the 2nd Method to solve this problem.

Method 2: Copying The Customerservice.dll File Into The Software File Folder 

1. First, you need to find the file folder for the software you are receiving the "Customerservice.dll not found", "Customerservice.dll is missing" or other similar dll errors. In order to do this, right-click on the shortcut for the software and click the Properties option from the options that come up.

   

2. Open the software's file folder by clicking on the Open File Location button in the Properties window that comes up.

   

3. Copy the Customerservice.dll file into this folder that opens.

   

4. This is all there is to the process. Now, try to run the software again. If the problem still is not solved, you can try the 3rd Method.

Method 3: Uninstalling and Reinstalling the Software that Gives You the Customerservice.dll Error 

1. Push the "Windows" + "R" keys at the same time to open the Run window. Type the command below into the Run window that opens up and hit Enter. This process will open the "Programs and Features" window.

   appwiz.cpl

   

2. On the Programs and Features screen that will come up, you will see the list of softwares on your computer. Find the software that gives you the dll error and with your mouse right-click it. The right-click menu will open. Click the "Uninstall" option in this menu to start the uninstall process.

   

3. You will see a "Do you want to uninstall this software?" confirmation window. Confirm the process and wait for the software to be completely uninstalled. The uninstall process can take some time. This time will change according to your computer's performance and the size of the software. After the software is uninstalled, restart your computer.

   

4. 4. After restarting your computer, reinstall the software that was giving you the error.
5. You may be able to solve the dll error you are experiencing by using this method. If the error messages are continuing despite all these processes, we may have a problem deriving from Windows. To solve dll errors deriving from Windows, you need to complete the 4th Method and the 5th Method in the list.

Method 4: Solving the Customerservice.dll error with the Windows System File Checker 

1. In order to run the Command Line as an administrator, complete the following steps.

   NOTE! In this explanation, we ran the Command Line on Windows 10. If you are using one of the Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP operating systems, you can use the same methods to run the Command Line as an administrator. Even though the pictures are taken from Windows 10, the processes are similar.

   1. First, open the Start Menu and before clicking anywhere, type "cmd" but do not press Enter.
   2. When you see the "Command Line" option among the search results, hit the "CTRL" + "SHIFT" + "ENTER" keys on your keyboard.
   3. A window will pop up asking, "Do you want to run this process?". Confirm it by clicking to "Yes" button.

   

2. After typing the command below into the Command Line, push Enter.

   sfc /scannow

   

3. Depending on your computer's performance and the amount of errors on your system, this process can take some time. You can see the progress on the Command Line. Wait for this process to end. After the scan and repair processes are finished, try running the software giving you errors again.

Method 5: Fixing the Customerservice.dll Errors by Manually Updating Windows 

Most of the time, softwares have been programmed to use the most recent dll files. If your operating system is not updated, these files cannot be provided and dll errors appear. So, we will try to solve the dll errors by updating the operating system.

Since the methods to update Windows versions are different from each other, we found it appropriate to prepare a separate article for each Windows version. You can get our update article that relates to your operating system version by using the links below.

Explanations on Updating Windows Manually 

1. Explanation on Updating Windows 10 Manually
2. Explanation on Updating Windows 8.1 and Windows 8 Manually
3. Explanation on Updating Windows 7 and Windows Vista Manually
4. Explanation on Updating Windows XP Manually