Method 1: Fixing the DLL Error by Copying the Cus_shockwave.dll Library to the Windows System Directory 

1. The file you downloaded is a compressed file with the extension ".zip". This file cannot be installed. To be able to install it, first you need to extract the dynamic link library from within it. So, first double-click the file with the ".zip" extension and open the file.
2. You will see the library named "Cus_shockwave.dll" in the window that opens. This is the library you need to install. Click on the dynamic link library with the left button of the mouse. By doing this, you select the library.

   

3. Click on the "Extract To" button, which is marked in the picture. In order to do this, you will need the Winrar program. If you don't have the program, it can be found doing a quick search on the Internet and you can download it (The Winrar program is free).
4. After clicking the "Extract to" button, a window where you can choose the location you want will open. Choose the "Desktop" location in this window and extract the dynamic link library to the desktop by clicking the "Ok" button.

   

5. Copy the "Cus_shockwave.dll" library file you extracted.
6. Paste the dynamic link library you copied into the "C:\Windows\System32" directory.

   

7. If your system is 64 Bit, copy the "Cus_shockwave.dll" library and paste it into "C:\Windows\sysWOW64" directory.

   NOTE! On 64 Bit systems, you must copy the dynamic link library to both the "sysWOW64" and "System32" directories. In other words, both directories need the "Cus_shockwave.dll" library.

   

8. In order to complete this step, you must run the Command Prompt as administrator. In order to do this, all you have to do is follow the steps below.

   NOTE! We ran the Command Prompt using Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same method to run the Command Prompt as administrator.

   1. Open the Start Menu and before clicking anywhere, type "cmd" on your keyboard. This process will enable you to run a search through the Start Menu. We also typed in "cmd" to bring up the Command Prompt.
   2. Right-click the "Command Prompt" search result that comes up and click the Run as administrator" option.

   

9. Paste the command below into the Command Line window that opens up and press Enter key. This command will delete the problematic registry of the Cus_shockwave.dll library (Nothing will happen to the library we pasted in the System32 directory, it just deletes the registry from the Windows Registry Editor. The library we pasted in the System32 directory will not be damaged).

   %windir%\System32\regsvr32.exe /u Cus_shockwave.dll

   

10. If you are using a 64 Bit operating system, after doing the commands above, you also need to run the command below. With this command, we will also delete the Cus_shockwave.dll library's damaged registry for 64 Bit (The deleting process will be only for the registries in Regedit. In other words, the dll file you pasted into the SysWoW64 folder will not be damaged at all).

    %windir%\SysWoW64\regsvr32.exe /u Cus_shockwave.dll

    

11. We need to make a clean registry for the dll library's registry that we deleted from Regedit (Windows Registry Editor). In order to accomplish this, copy and paste the command below into the Command Line and press Enter key.

    %windir%\System32\regsvr32.exe /i Cus_shockwave.dll

    

12. Windows 64 Bit users must run the command below after running the previous command. With this command, we will create a clean and good registry for the Cus_shockwave.dll library we deleted.

    %windir%\SysWoW64\regsvr32.exe /i Cus_shockwave.dll

    

13. If you did the processes in full, the installation should have finished successfully. If you received an error from the command line, you don't need to be anxious. Even if the Cus_shockwave.dll library was installed successfully, you can still receive error messages like these due to some incompatibilities. In order to test whether your dll issue was fixed or not, try running the program giving the error message again. If the error is continuing, try the 2nd Method to fix this issue.

Method 2: Copying The Cus_shockwave.dll Library Into The Program Installation Directory 

1. In order to install the dynamic link library, you need to find the installation directory for the program that was giving you errors such as "Cus_shockwave.dll is missing", "Cus_shockwave.dll not found" or similar error messages. In order to do that, Right-click the program's shortcut and click the Properties item in the right-click menu that appears.

   

2. Click on the Open File Location button that is found in the Properties window that opens up and choose the folder where the application is installed.

   

3. Copy the Cus_shockwave.dll library.
4. Paste the dynamic link library you copied into the program's installation directory that we just opened.

   

5. When the dynamic link library is moved to the program installation directory, it means that the process is completed. Check to see if the issue was fixed by running the program giving the error message again. If you are still receiving the error message, you can complete the 3rd Method as an alternative.

Method 3: Uninstalling and Reinstalling the Program that Gives You the Cus_shockwave.dll Error 

1. Press the "Windows" + "R" keys at the same time to open the Run tool. Paste the command below into the text field titled "Open" in the Run window that opens and press the Enter key on your keyboard. This command will open the "Programs and Features" tool.

   appwiz.cpl

   

2. The Programs and Features window will open up. Find the program that is giving you the dll error in this window that lists all the programs on your computer and "Right-Click > Uninstall" on this program.

   

3. Uninstall the program from your computer by following the steps that come up and restart your computer.

   

4. After restarting your computer, reinstall the program that was giving the error.
5. This process may help the dll problem you are experiencing. If you are continuing to get the same dll error, the problem is most likely with Windows. In order to fix dll problems relating to Windows, complete the 4th Method and 5th Method.

Method 4: Fixing the Cus_shockwave.dll error with the Windows System File Checker 

1. In order to complete this step, you must run the Command Prompt as administrator. In order to do this, all you have to do is follow the steps below.

   NOTE! We ran the Command Prompt using Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same method to run the Command Prompt as administrator.

   1. Open the Start Menu and before clicking anywhere, type "cmd" on your keyboard. This process will enable you to run a search through the Start Menu. We also typed in "cmd" to bring up the Command Prompt.
   2. Right-click the "Command Prompt" search result that comes up and click the Run as administrator" option.

   

2. Paste the command in the line below into the Command Line that opens up and press Enter key.

   sfc /scannow

   

3. The scan and repair process can take some time depending on your hardware and amount of system errors. Wait for the process to complete. After the repair process finishes, try running the program that is giving you're the error.

Method 5: Getting Rid of Cus_shockwave.dll Errors by Updating the Windows Operating System 

Some programs require updated dynamic link libraries from the operating system. If your operating system is not updated, this requirement is not met and you will receive dll errors. Because of this, updating your operating system may solve the dll errors you are experiencing.

Most of the time, operating systems are automatically updated. However, in some situations, the automatic updates may not work. For situations like this, you may need to check for updates manually.

For every Windows version, the process of manually checking for updates is different. Because of this, we prepared a special guide for each Windows version. You can get our guides to manually check for updates based on the Windows version you use through the links below.

Windows Update Guides 

1. Windows Update Guide
2. Windows 8.1 and Windows 8 Update Guide
3. Windows 7 and Windows Vista Update Guide
4. Windows XP Update Guide