Method 1: Copying the Ctenvau.dll Library to the Windows System Directory 

1. The file you are going to download is a compressed file with the ".zip" extension. You cannot directly install the ".zip" file. First, you need to extract the dynamic link library from inside it. So, double-click the file with the ".zip" extension that you downloaded and open the file.
2. You will see the library named "Ctenvau.dll" in the window that opens up. This is the library we are going to install. Click the library once with the left mouse button. By doing this you will have chosen the library.

   

3. Click the "Extract To" symbol marked in the picture. To extract the dynamic link library, it will want you to choose the desired location. Choose the "Desktop" location and click "OK" to extract the library to the desktop. In order to do this, you need to use the Winrar program. If you do not have this program, you can find and download it through a quick search on the Internet.

   

4. Copy the "Ctenvau.dll" library you extracted and paste it into the "C:\Windows\System32" directory.

   

5. If your system is 64 Bit, copy the "Ctenvau.dll" library and paste it into "C:\Windows\sysWOW64" directory.

   NOTE! On 64 Bit systems, you must copy the dynamic link library to both the "sysWOW64" and "System32" directories. In other words, both directories need the "Ctenvau.dll" library.

   

6. First, we must run the Windows Command Prompt as an administrator.

   NOTE! We ran the Command Prompt on Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same methods to run the Command Prompt as an administrator.

   1. Open the Start Menu and type in "cmd", but don't press Enter. Doing this, you will have run a search of your computer through the Start Menu. In other words, typing in "cmd" we did a search for the Command Prompt.
   2. When you see the "Command Prompt" option among the search results, push the "CTRL" + "SHIFT" + "ENTER
   " keys on your keyboard.
   3. A verification window will pop up asking, "Do you want to run the Command Prompt as with administrative permission?" Approve this action by saying, "Yes".

   

7. Paste the command below into the Command Line window that opens and hit the Enter key on your keyboard. This command will delete the Ctenvau.dll library's damaged registry (It will not delete the file you pasted into the System32 directory, but will delete the registry in Regedit. The file you pasted in the System32 directory will not be damaged in any way).

   %windir%\System32\regsvr32.exe /u Ctenvau.dll

   

8. If the Windows you use has 64 Bit architecture, after running the command above, you must run the command below. This command will clean the broken registry of the Ctenvau.dll library from the 64 Bit architecture (The Cleaning process is only with registries in the Windows Registry Editor. In other words, the dynamic link library that we pasted into the SysWoW64 directory will stay as it is).

   %windir%\SysWoW64\regsvr32.exe /u Ctenvau.dll

   

9. You must create a new registry for the dynamic link library that you deleted from the registry editor. In order to do this, copy the command below and paste it into the Command Line and hit Enter.

   %windir%\System32\regsvr32.exe /i Ctenvau.dll

   

10. If the Windows version you use has 64 Bit architecture, after running the command above, you must run the command below. With this command, you will create a clean registry for the problematic registry of the Ctenvau.dll library that we deleted.

    %windir%\SysWoW64\regsvr32.exe /i Ctenvau.dll

    

11. If you did all the processes correctly, the missing dll file will have been installed. You may have made some mistakes when running the Command Line processes. Generally, these errors will not prevent the Ctenvau.dll library from being installed. In other words, the installation will be completed, but it may give an error due to some incompatibility issues. You can try running the program that was giving you this dll file error after restarting your computer. If you are still getting the dll file error when running the program, please try the 2nd method.

Method 2: Copying the Ctenvau.dll Library to the Program Installation Directory 

1. In order to install the dynamic link library, you need to find the installation directory for the program that was giving you errors such as "Ctenvau.dll is missing", "Ctenvau.dll not found" or similar error messages. In order to do that, Right-click the program's shortcut and click the Properties item in the right-click menu that appears.

   

2. Click on the Open File Location button that is found in the Properties window that opens up and choose the folder where the application is installed.

   

3. Copy the Ctenvau.dll library into the directory we opened up.

   

4. That's all there is to the installation process. Run the program giving the dll error again. If the dll error is still continuing, completing the 3rd Method may help fix your issue.

Method 3: Uninstalling and Reinstalling the Program that Gives You the Ctenvau.dll Error 

1. Open the Run tool by pushing the "Windows" + "R" keys found on your keyboard. Type the command below into the "Open" field of the Run window that opens up and press Enter. This command will open the "Programs and Features" tool.

   appwiz.cpl

   

2. The Programs and Features window will open up. Find the program that is giving you the dll error in this window that lists all the programs on your computer and "Right-Click > Uninstall" on this program.

   

3. Uninstall the program from your computer by following the steps that come up and restart your computer.

   

4. After restarting your computer, reinstall the program that was giving the error.
5. You can fix the error you are expericing with this method. If the dll error is continuing in spite of the solution methods you are using, the source of the problem is the Windows operating system. In order to fix dll errors in Windows you will need to complete the 4th Method and the 5th Method in the list.

Method 4: Fixing the Ctenvau.dll Error using the Windows System File Checker (sfc /scannow) 

1. First, we must run the Windows Command Prompt as an administrator.

   NOTE! We ran the Command Prompt on Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same methods to run the Command Prompt as an administrator.

   1. Open the Start Menu and type in "cmd", but don't press Enter. Doing this, you will have run a search of your computer through the Start Menu. In other words, typing in "cmd" we did a search for the Command Prompt.
   2. When you see the "Command Prompt" option among the search results, push the "CTRL" + "SHIFT" + "ENTER
   " keys on your keyboard.
   3. A verification window will pop up asking, "Do you want to run the Command Prompt as with administrative permission?" Approve this action by saying, "Yes".

   

2. Paste the command in the line below into the Command Line that opens up and press Enter key.

   sfc /scannow

   

3. The scan and repair process can take some time depending on your hardware and amount of system errors. Wait for the process to complete. After the repair process finishes, try running the program that is giving you're the error.

Method 5: Fixing the Ctenvau.dll Error by Manually Updating Windows 

Most of the time, programs have been programmed to use the most recent dynamic link libraries. If your operating system is not updated, these files cannot be provided and dll errors appear. So, we will try to fix the dll errors by updating the operating system.

Since the methods to update Windows versions are different from each other, we found it appropriate to prepare a separate article for each Windows version. You can get our update article that relates to your operating system version by using the links below.

Windows Update Guides 

1. Windows Update Guide
2. Windows 8.1 and Windows 8 Update Guide
3. Windows 7 and Windows Vista Update Guide
4. Windows XP Update Guide