Method 1: Solving the DLL Error by Copying the Class_ss.dll File to the Windows System Folder 

1. The file you are going to download is a compressed file with the ".zip" extension. You cannot directly install the ".zip" file. First, you need to extract the dll file from inside it. So, double-click the file with the ".zip" extension that you downloaded and open the file.
2. You will see the file named "Class_ss.dll" in the window that opens up. This is the file we are going to install. Click the file once with the left mouse button. By doing this you will have chosen the file.

   

3. Click the "Extract To" symbol marked in the picture. To extract the dll file, it will want you to choose the desired location. Choose the "Desktop" location and click "OK" to extract the file to the desktop. In order to do this, you need to use the Winrar software. If you do not have this software, you can find and download it through a quick search on the Internet.

   

4. Copy the "Class_ss.dll" file you extracted and paste it into the "C:\Windows\System32" folder.

   

5. If you are using a 64 Bit operating system, copy the "Class_ss.dll" file and paste it into the "C:\Windows\sysWOW64" as well.

   NOTE! On Windows operating systems with 64 Bit architecture, the dll file must be in both the "sysWOW64" folder as well as the "System32" folder. In other words, you must copy the "Class_ss.dll" file into both folders.

   

6. In order to run the Command Line as an administrator, complete the following steps.

   NOTE! In this explanation, we ran the Command Line on Windows 10. If you are using one of the Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP operating systems, you can use the same methods to run the Command Line as an administrator. Even though the pictures are taken from Windows 10, the processes are similar.

   1. First, open the Start Menu and before clicking anywhere, type "cmd" but do not press Enter.
   2. When you see the "Command Line" option among the search results, hit the "CTRL" + "SHIFT" + "ENTER" keys on your keyboard.
   3. A window will pop up asking, "Do you want to run this process?". Confirm it by clicking to "Yes" button.

   

7. Let's copy the command below and paste it in the Command Line that comes up, then let's press Enter. This command deletes the Class_ss.dll file's problematic registry in the Windows Registry Editor (The file that we copied to the System32 folder does not perform any action with the file, it just deletes the registry in the Windows Registry Editor. The file that we pasted into the System32 folder will not be damaged).

   %windir%\System32\regsvr32.exe /u Class_ss.dll

   

8. If you are using a Windows version that has 64 Bit architecture, after running the above command, you need to run the command below. With this command, we will clean the problematic Class_ss.dll registry for 64 Bit (The cleaning process only involves the registries in Regedit. In other words, the dll file you pasted into the SysWoW64 will not be damaged).

   %windir%\SysWoW64\regsvr32.exe /u Class_ss.dll

   

9. You must create a new registry for the dll file that you deleted from the registry editor. In order to do this, copy the command below and paste it into the Command Line and hit Enter.

   %windir%\System32\regsvr32.exe /i Class_ss.dll

   

10. If the Windows version you use has 64 Bit architecture, after running the command above, you must run the command below. With this command, you will create a clean registry for the problematic registry of the Class_ss.dll file that we deleted.

    %windir%\SysWoW64\regsvr32.exe /i Class_ss.dll

    

11. If you did the processes in full, the installation should have finished successfully. If you received an error from the command line, you don't need to be anxious. Even if the Class_ss.dll file was installed successfully, you can still receive error messages like these due to some incompatibilities. In order to test whether your dll problem was solved or not, try running the software giving the error message again. If the error is continuing, try the 2nd Method to solve this problem.

Method 2: Copying The Class_ss.dll File Into The Software File Folder 

1. First, you must find the installation folder of the software (the software giving the dll error) you are going to install the dll file to. In order to find this folder, "Right-Click > Properties" on the software's shortcut.

   

2. Open the software file folder by clicking the Open File Location button in the "Properties" window that comes up.

   

3. Copy the Class_ss.dll file into this folder that opens.

   

4. This is all there is to the process. Now, try to run the software again. If the problem still is not solved, you can try the 3rd Method.

Method 3: Doing a Clean Install of the software That Is Giving the Class_ss.dll Error 

1. Push the "Windows" + "R" keys at the same time to open the Run window. Type the command below into the Run window that opens up and hit Enter. This process will open the "Programs and Features" window.

   appwiz.cpl

   

2. The Programs and Features window will open up. Find the software that is giving you the dll error in this window that lists all the softwares on your computer and "Right-Click > Uninstall" on this software.

   

3. Uninstall the software from your computer by following the steps that come up and restart your computer.

   

4. 4. After restarting your computer, reinstall the software that was giving you the error.
5. This process may help the dll problem you are experiencing. If you are continuing to get the same dll error, the problem is most likely with Windows. In order to fix dll problems relating to Windows, complete the 4th Method and 5th Method.

Method 4: Solving the Class_ss.dll Problem by Using the Windows System File Checker (scf scannow) 

1. In order to run the Command Line as an administrator, complete the following steps.

   NOTE! In this explanation, we ran the Command Line on Windows 10. If you are using one of the Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP operating systems, you can use the same methods to run the Command Line as an administrator. Even though the pictures are taken from Windows 10, the processes are similar.

   1. First, open the Start Menu and before clicking anywhere, type "cmd" but do not press Enter.
   2. When you see the "Command Line" option among the search results, hit the "CTRL" + "SHIFT" + "ENTER" keys on your keyboard.
   3. A window will pop up asking, "Do you want to run this process?". Confirm it by clicking to "Yes" button.

   

2. Paste the command in the line below into the Command Line that opens up and press Enter key.

   sfc /scannow

   

3. The scan and repair process can take some time depending on your hardware and amount of system errors. Wait for the process to complete. After the repair process finishes, try running the software that is giving you're the error.

Method 5: Fixing the Class_ss.dll Error by Manually Updating Windows 

Most of the time, softwares have been programmed to use the most recent dll files. If your operating system is not updated, these files cannot be provided and dll errors appear. So, we will try to solve the dll errors by updating the operating system.

Since the methods to update Windows versions are different from each other, we found it appropriate to prepare a separate article for each Windows version. You can get our update article that relates to your operating system version by using the links below.

Explanations on Updating Windows Manually 

1. Explanation on Updating Windows 10 Manually
2. Explanation on Updating Windows 8.1 and Windows 8 Manually
3. Explanation on Updating Windows 7 and Windows Vista Manually
4. Explanation on Updating Windows XP Manually