Method 1: Fixing the DLL Error by Copying the Cg_ir.dll Library to the Windows System Directory 

1. The file you are going to download is a compressed file with the ".zip" extension. You cannot directly install the ".zip" file. First, you need to extract the dynamic link library from inside it. So, double-click the file with the ".zip" extension that you downloaded and open the file.
2. You will see the library named "Cg_ir.dll" in the window that opens up. This is the library we are going to install. Click the library once with the left mouse button. By doing this you will have chosen the library.

   

3. Click the "Extract To" symbol marked in the picture. To extract the dynamic link library, it will want you to choose the desired location. Choose the "Desktop" location and click "OK" to extract the library to the desktop. In order to do this, you need to use the Winrar program. If you do not have this program, you can find and download it through a quick search on the Internet.

   

4. Copy the "Cg_ir.dll" library and paste it into the "C:\Windows\System32" directory.

   

5. If your system is 64 Bit, copy the "Cg_ir.dll" library and paste it into "C:\Windows\sysWOW64" directory.

   NOTE! On 64 Bit systems, you must copy the dynamic link library to both the "sysWOW64" and "System32" directories. In other words, both directories need the "Cg_ir.dll" library.

   

6. In order to complete this step, you must run the Command Prompt as administrator. In order to do this, all you have to do is follow the steps below.

   NOTE! We ran the Command Prompt using Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same method to run the Command Prompt as administrator.

   1. Open the Start Menu and before clicking anywhere, type "cmd" on your keyboard. This process will enable you to run a search through the Start Menu. We also typed in "cmd" to bring up the Command Prompt.
   2. Right-click the "Command Prompt" search result that comes up and click the Run as administrator" option.

   

7. Paste the command below into the Command Line that will open up and hit Enter. This command will delete the damaged registry of the Cg_ir.dll library (It will not delete the file we pasted into the System32 directory; it will delete the registry in Regedit. The file we pasted into the System32 directory will not be damaged).

   %windir%\System32\regsvr32.exe /u Cg_ir.dll

   

8. If you are using a 64 Bit operating system, after doing the commands above, you also need to run the command below. With this command, we will also delete the Cg_ir.dll library's damaged registry for 64 Bit (The deleting process will be only for the registries in Regedit. In other words, the dll file you pasted into the SysWoW64 folder will not be damaged at all).

   %windir%\SysWoW64\regsvr32.exe /u Cg_ir.dll

   

9. We need to make a new registry for the dynamic link library in place of the one we deleted from the Windows Registry Editor. In order to do this process, copy the command below and after pasting it in the Command Line, press Enter.

   %windir%\System32\regsvr32.exe /i Cg_ir.dll

   

10. Windows 64 Bit users must run the command below after running the previous command. With this command, we will create a clean and good registry for the Cg_ir.dll library we deleted.

    %windir%\SysWoW64\regsvr32.exe /i Cg_ir.dll

    

11. You may see certain error messages when running the commands from the command line. These errors will not prevent the installation of the Cg_ir.dll library. In other words, the installation will finish, but it may give some errors because of certain incompatibilities. After restarting your computer, to see if the installation was successful or not, try running the program that was giving the dll error again. If you continue to get the errors when running the program after the installation, you can try the 2nd Method as an alternative.

Method 2: Copying the Cg_ir.dll Library to the Program Installation Directory 

1. First, you must find the installation directory of the program (the program giving the dll error) you are going to install the dynamic link library to. In order to find this directory, "Right-Click > Properties" on the program's shortcut.

   

2. Open the program installation directory by clicking the Open File Location button in the "Properties" window that comes up.

   

3. Copy the Cg_ir.dll library into the directory we opened up.

   

4. That's all there is to the installation process. Run the program giving the dll error again. If the dll error is still continuing, completing the 3rd Method may help fix your issue.

Method 3: Uninstalling and Reinstalling the Program that Gives You the Cg_ir.dll Error 

1. Open the Run tool by pushing the "Windows" + "R" keys found on your keyboard. Type the command below into the "Open" field of the Run window that opens up and press Enter. This command will open the "Programs and Features" tool.

   appwiz.cpl

   

2. The Programs and Features window will open up. Find the program that is giving you the dll error in this window that lists all the programs on your computer and "Right-Click > Uninstall" on this program.

   

3. Uninstall the program from your computer by following the steps that come up and restart your computer.

   

4. After restarting your computer, reinstall the program.
5. This process may help the dll problem you are experiencing. If you are continuing to get the same dll error, the problem is most likely with Windows. In order to fix dll problems relating to Windows, complete the 4th Method and 5th Method.

Method 4: Fixing the Cg_ir.dll Issue by Using the Windows System File Checker (scf scannow) 

1. In order to complete this step, you must run the Command Prompt as administrator. In order to do this, all you have to do is follow the steps below.

   NOTE! We ran the Command Prompt using Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same method to run the Command Prompt as administrator.

   1. Open the Start Menu and before clicking anywhere, type "cmd" on your keyboard. This process will enable you to run a search through the Start Menu. We also typed in "cmd" to bring up the Command Prompt.
   2. Right-click the "Command Prompt" search result that comes up and click the Run as administrator" option.

   

2. Paste the command below into the Command Line that opens up and hit the Enter key.

   sfc /scannow

   

3. This process can take some time. You can follow its progress from the screen. Wait for it to finish and after it is finished try to run the program that was giving the dll error again.

Method 5: Getting Rid of Cg_ir.dll Errors by Updating the Windows Operating System 

Some programs need updated dynamic link libraries. When your operating system is not updated, it cannot fulfill this need. In some situations, updating your operating system can solve the dll errors you are experiencing.

In order to check the update status of your operating system and, if available, to install the latest update packs, we need to begin this process manually.

Depending on which Windows version you use, manual update processes are different. Because of this, we have prepared a special article for each Windows version. You can get our articles relating to the manual update of the Windows version you use from the links below.

Guides to Manually Update for All Windows Versions 

1. Guide to Manually Update Windows 10
2. Guide to Manually Update Windows 8.1 and Windows 8
3. Guide to Manually Update Windows 7 and Windows Vista
4. Guide to Manually Update Windows XP