Method 1: Fixing the DLL Error by Copying the C9000.dll Library to the Windows System Directory 

1. The file you downloaded is a compressed file with the extension ".zip". This file cannot be installed. To be able to install it, first you need to extract the dynamic link library from within it. So, first double-click the file with the ".zip" extension and open the file.
2. You will see the library named "C9000.dll" in the window that opens. This is the library you need to install. Click on the dynamic link library with the left button of the mouse. By doing this, you select the library.

   

3. Click on the "Extract To" button, which is marked in the picture. In order to do this, you will need the Winrar program. If you don't have the program, it can be found doing a quick search on the Internet and you can download it (The Winrar program is free).
4. After clicking the "Extract to" button, a window where you can choose the location you want will open. Choose the "Desktop" location in this window and extract the dynamic link library to the desktop by clicking the "Ok" button.

   

5. Copy the "C9000.dll" library you extracted and paste it into the "C:\Windows\System32" directory.

   

6. If you are using a 64 Bit operating system, copy the "C9000.dll" library and paste it into the "C:\Windows\sysWOW64" as well.

   NOTE! On Windows operating systems with 64 Bit architecture, the dynamic link library must be in both the "sysWOW64" directory as well as the "System32" directory. In other words, you must copy the "C9000.dll" library into both directories.

   

7. In order to run the Command Line as an administrator, complete the following steps.

   NOTE! In this explanation, we ran the Command Line on Windows 10. If you are using one of the Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP operating systems, you can use the same methods to run the Command Line as an administrator. Even though the pictures are taken from Windows 10, the processes are similar.

   1. First, open the Start Menu and before clicking anywhere, type "cmd" but do not press Enter.
   2. When you see the "Command Line" option among the search results, hit the "CTRL" + "SHIFT" + "ENTER" keys on your keyboard.
   3. A window will pop up asking, "Do you want to run this process?". Confirm it by clicking to "Yes" button.

   

8. Paste the command below into the Command Line window that opens and hit the Enter key on your keyboard. This command will delete the C9000.dll library's damaged registry (It will not delete the file you pasted into the System32 directory, but will delete the registry in Regedit. The file you pasted in the System32 directory will not be damaged in any way).

   %windir%\System32\regsvr32.exe /u C9000.dll

   

9. If you are using a 64 Bit operating system, after doing the commands above, you also need to run the command below. With this command, we will also delete the C9000.dll library's damaged registry for 64 Bit (The deleting process will be only for the registries in Regedit. In other words, the dll file you pasted into the SysWoW64 folder will not be damaged at all).

   %windir%\SysWoW64\regsvr32.exe /u C9000.dll

   

10. In order to cleanly recreate the dll library's registry that we deleted, copy the command below and paste it into the Command Line and hit Enter.

    %windir%\System32\regsvr32.exe /i C9000.dll

    

11. If the Windows version you use has 64 Bit architecture, after running the command above, you must run the command below. With this command, you will create a clean registry for the problematic registry of the C9000.dll library that we deleted.

    %windir%\SysWoW64\regsvr32.exe /i C9000.dll

    

12. You may see certain error messages when running the commands from the command line. These errors will not prevent the installation of the C9000.dll library. In other words, the installation will finish, but it may give some errors because of certain incompatibilities. After restarting your computer, to see if the installation was successful or not, try running the program that was giving the dll error again. If you continue to get the errors when running the program after the installation, you can try the 2nd Method as an alternative.

Method 2: Copying the C9000.dll Library to the Program Installation Directory 

1. First, you need to find the installation directory for the program you are receiving the "C9000.dll not found", "C9000.dll is missing" or other similar dll errors. In order to do this, right-click on the shortcut for the program and click the Properties option from the options that come up.

   

2. Open the program's installation directory by clicking on the Open File Location button in the Properties window that comes up.

   

3. Copy the C9000.dll library into the directory we opened.

   

4. The installation is complete. Run the program that is giving you the error. If the error is continuing, you may benefit from trying the 3rd Method as an alternative.

Method 3: Doing a Clean Install of the program That Is Giving the C9000.dll Error 

1. Open the Run window by pressing the "Windows" + "R" keys on your keyboard at the same time. Type in the command below into the Run window and push Enter to run it. This command will open the "Programs and Features" window.

   appwiz.cpl

   

2. The Programs and Features screen will come up. You can see all the programs installed on your computer in the list on this screen. Find the program giving you the dll error in the list and right-click it. Click the "Uninstall" item in the right-click menu that appears and begin the uninstall process.

   

3. A window will open up asking whether to confirm or deny the uninstall process for the program. Confirm the process and wait for the uninstall process to finish. Restart your computer after the program has been uninstalled from your computer.

   

4. 4. After restarting your computer, reinstall the program that was giving you the error.
5. This process may help the dll problem you are experiencing. If you are continuing to get the same dll error, the problem is most likely with Windows. In order to fix dll problems relating to Windows, complete the 4th Method and 5th Method.

Method 4: Fixing the C9000.dll Error Using the Windows System File Checker 

1. In order to run the Command Line as an administrator, complete the following steps.

   NOTE! In this explanation, we ran the Command Line on Windows 10. If you are using one of the Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP operating systems, you can use the same methods to run the Command Line as an administrator. Even though the pictures are taken from Windows 10, the processes are similar.

   1. First, open the Start Menu and before clicking anywhere, type "cmd" but do not press Enter.
   2. When you see the "Command Line" option among the search results, hit the "CTRL" + "SHIFT" + "ENTER" keys on your keyboard.
   3. A window will pop up asking, "Do you want to run this process?". Confirm it by clicking to "Yes" button.

   

2. After typing the command below into the Command Line, push Enter.

   sfc /scannow

   

3. Depending on your computer's performance and the amount of errors on your system, this process can take some time. You can see the progress on the Command Line. Wait for this process to end. After the scan and repair processes are finished, try running the program giving you errors again.

Method 5: Fixing the C9000.dll Errors by Manually Updating Windows 

Most of the time, programs have been programmed to use the most recent dynamic link libraries. If your operating system is not updated, these files cannot be provided and dll errors appear. So, we will try to fix the dll errors by updating the operating system.

Since the methods to update Windows versions are different from each other, we found it appropriate to prepare a separate article for each Windows version. You can get our update article that relates to your operating system version by using the links below.

Guides to Manually Update for All Windows Versions 

1. Guide to Manually Update Windows 10
2. Guide to Manually Update Windows 8.1 and Windows 8
3. Guide to Manually Update Windows 7 and Windows Vista
4. Guide to Manually Update Windows XP