Method 1: Copying the Acxtrnal.dll File to the Windows System Folder 

1. The file you will download is a compressed file with the ".zip" extension. You cannot directly install the ".zip" file. Because of this, first, double-click this file and open the file. You will see the file named "Acxtrnal.dll" in the window that opens. Drag this file to the desktop with the left mouse button. This is the file you need.

   

2. Copy the "Acxtrnal.dll" file and paste it into the "C:\Windows\System32" folder.

   

3. If your operating system has a 64 Bit architecture, copy the "Acxtrnal.dll" file and paste it also into the "C:\Windows\sysWOW64" folder.

   NOTE! On 64 Bit systems, the dll file must be in both the "sysWOW64" folder as well as the "System32" folder. In other words, you must copy the "Acxtrnal.dll" file into both folders.

   

4. First, we must run the Windows Command Prompt as an administrator.

   NOTE! We ran the Command Prompt on Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same methods to run the Command Prompt as an administrator.

   1. Open the Start Menu and type in "cmd", but don't press Enter. Doing this, you will have run a search of your computer through the Start Menu. In other words, typing in "cmd" we did a search for the Command Prompt.
   2. When you see the "Command Prompt" option among the search results, push the "CTRL" + "SHIFT" + "ENTER
   " keys on your keyboard.
   3. A verification window will pop up asking, "Do you want to run the Command Prompt as with administrative permission?" Approve this action by saying, "Yes".

   

5. Paste the command below into the Command Line window that opens up and press Enter key. This command will delete the problematic registry of the Acxtrnal.dll file (Nothing will happen to the file we pasted in the System32 folder, it just deletes the registry from the Windows Registry Editor. The file we pasted in the System32 folder will not be damaged).

   %windir%\System32\regsvr32.exe /u Acxtrnal.dll

   

6. If you are using a Windows version that has 64 Bit architecture, after running the above command, you need to run the command below. With this command, we will clean the problematic Acxtrnal.dll registry for 64 Bit (The cleaning process only involves the registries in Regedit. In other words, the dll file you pasted into the SysWoW64 will not be damaged).

   %windir%\SysWoW64\regsvr32.exe /u Acxtrnal.dll

   

7. We need to make a clean registry for the dll file's registry that we deleted from Regedit (Windows Registry Editor). In order to accomplish this, copy and paste the command below into the Command Line and press Enter key.

   %windir%\System32\regsvr32.exe /i Acxtrnal.dll

   

8. If the Windows version you use has 64 Bit architecture, after running the command above, you must run the command below. With this command, you will create a clean registry for the problematic registry of the Acxtrnal.dll file that we deleted.

   %windir%\SysWoW64\regsvr32.exe /i Acxtrnal.dll

   

9. If you did all the processes correctly, the missing dll file will have been installed. You may have made some mistakes when running the Command Line processes. Generally, these errors will not prevent the Acxtrnal.dll file from being installed. In other words, the installation will be completed, but it may give an error due to some incompatibility issues. You can try running the program that was giving you this dll file error after restarting your computer. If you are still getting the dll file error when running the program, please try the 2nd method.

Method 2: Copying The Acxtrnal.dll File Into The Software File Folder 

1. In order to install the dll file, you need to find the file folder for the software that was giving you errors such as "Acxtrnal.dll is missing", "Acxtrnal.dll not found" or similar error messages. In order to do that, Right-click the software's shortcut and click the Properties item in the right-click menu that appears.

   

2. Click on the Open File Location button that is found in the Properties window that opens up and choose the folder where the application is installed.

   

3. Copy the Acxtrnal.dll file into this folder that opens.

   

4. This is all there is to the process. Now, try to run the software again. If the problem still is not solved, you can try the 3rd Method.

Method 3: Doing a Clean Reinstall of the Software That Is Giving the Acxtrnal.dll Error 

1. Open the Run window by pressing the "Windows" + "R" keys on your keyboard at the same time. Type in the command below into the Run window and push Enter to run it. This command will open the "Programs and Features" window.

   appwiz.cpl

   

2. The Programs and Features screen will come up. You can see all the softwares installed on your computer in the list on this screen. Find the software giving you the dll error in the list and right-click it. Click the "Uninstall" item in the right-click menu that appears and begin the uninstall process.

   

3. A window will open up asking whether to confirm or deny the uninstall process for the software. Confirm the process and wait for the uninstall process to finish. Restart your computer after the software has been uninstalled from your computer.

   

4. After restarting your computer, reinstall the software that was giving the error.
5. You may be able to solve the dll error you are experiencing by using this method. If the error messages are continuing despite all these processes, we may have a problem deriving from Windows. To solve dll errors deriving from Windows, you need to complete the 4th Method and the 5th Method in the list.

Method 4: Solving the Acxtrnal.dll Problem by Using the Windows System File Checker (scf scannow) 

1. First, we must run the Windows Command Prompt as an administrator.

   NOTE! We ran the Command Prompt on Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same methods to run the Command Prompt as an administrator.

   1. Open the Start Menu and type in "cmd", but don't press Enter. Doing this, you will have run a search of your computer through the Start Menu. In other words, typing in "cmd" we did a search for the Command Prompt.
   2. When you see the "Command Prompt" option among the search results, push the "CTRL" + "SHIFT" + "ENTER
   " keys on your keyboard.
   3. A verification window will pop up asking, "Do you want to run the Command Prompt as with administrative permission?" Approve this action by saying, "Yes".

   

2. After typing the command below into the Command Line, push Enter.

   sfc /scannow

   

3. Depending on your computer's performance and the amount of errors on your system, this process can take some time. You can see the progress on the Command Line. Wait for this process to end. After the scan and repair processes are finished, try running the software giving you errors again.

Method 5: Solving the Acxtrnal.dll Error by Updating Windows 

Some softwares need updated dll files. When your operating system is not updated, it cannot fulfill this need. In some situations, updating your operating system can solve the dll errors you are experiencing.

In order to check the update status of your operating system and, if available, to install the latest update packs, we need to begin this process manually.

Depending on which Windows version you use, manual update processes are different. Because of this, we have prepared a special article for each Windows version. You can get our articles relating to the manual update of the Windows version you use from the links below.

Guides to Manually Update the Windows Operating System 

1. Guide to Manually Update Windows 10
2. Guide to Manually Update Windows 8.1 and Windows 8
3. Guide to Manually Update Windows 7 and Windows Vista
4. Guide to Manually Update Windows XP